Front Store Supervisor — Flexible Hours & Customer Focus

Loblaw Companies Limited; City of Spruce Grove; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Purchase discount program

Academy online learning

Job summary

Shoppers Drug Mart in Spruce Grove is seeking a capable team member to manage the customer service functions, including cash, cashiers and merchandising, while keeping the customer at the center.

You will ensure staff comply with store policies, train cashiers, handle inquiries, resolve issues, maintain store image, and perform occasional banking duties. The role offers flexible schedules and opportunities to learn through Academy.

Qualifications

• Planning, judgement and decision making are required.
• Independent thinking as it relates to organizing store.
• Problem solving is essential to ensure customer satisfaction.

Responsibilities

• Manage cashier, merchandising and customer service in-store.
• Train cashiers/merchandisers in job functions and provide ongoing guidance.
• Maintain housekeeping, store image and compliance with policies.
• Handle refunds, exchanges and store inquiries according to guidelines.
• Perform clerical/banking duties when required.

Skills

Planning

Judgement & Decision Making

Independent thinking

Problem solving

Tools

Computer literacy

Job description

Shoppers Drug Mart in Spruce Grove is seeking a capable team member to manage the customer service functions, including cash, cashiers and merchandising, while keeping the customer at the center.

You will ensure staff comply with store policies, train cashiers, handle inquiries, resolve issues, maintain store image, and perform occasional banking duties. The role offers flexible schedules and opportunities to learn through Academy.