Front Store Manager - Lead Service, Sales & People Growth

Kibbi; Vernon; Hybrid; CAD 65,000 - 67,000; Full time

Benefits offered by this job

Purchase discount program

Accommodation on request

Online learning via Academy

Job summary

Shoppers Drug Mart Inc. in Vernon, BC is seeking a Front Store Manager to lead the front-of-store operations, drive customer experience, and manage labour with WFM.

You will collaborate with the Management Team to uphold store standards, optimize profitability, and guide staff through coaching and development. Responsibilities include scheduling, ensuring adequate staffing, implementing company programs, and delivering exceptional service across cosmetics and other non-pharmacy areas.

Qualifications

• Minimum 5 years in retail management.
• Proven ability to drive business and lead by example.
• Strong interpersonal and communication skills.

Responsibilities

• Maintain store standards to optimize customer experience and profitability.
• Lead scheduling and labor optimization using WFM.
• Ensure staffing levels meet business needs and store requirements.
• Coach and mentor staff to align with core values and performance goals.

Skills

Retail leadership

Staff coaching

Customer service

Financial acumen

Time management

Planning & organizing

Education

Retail management experience required

Tools

Workforce Management (WFM)

Job description

Shoppers Drug Mart Inc. in Vernon, BC is seeking a Front Store Manager to lead the front-of-store operations, drive customer experience, and manage labour with WFM.

You will collaborate with the Management Team to uphold store standards, optimize profitability, and guide staff through coaching and development. Responsibilities include scheduling, ensuring adequate staffing, implementing company programs, and delivering exceptional service across cosmetics and other non-pharmacy areas.