Front Store Manager: Drive Customer Experience & Growth

Shoppers Drug Mart; Kamloops; On-site; CAD 60,000 - 71,000; Full time

Benefits offered by this job

Purchase discount program

Competitive pay

Online learning through Academy

Job summary

Shoppers Drug Mart in Kamloops is seeking a Front Store Manager to lead the front store (excluding Pharmacy) and drive performance across all departments. You will manage staffing, scheduling, coaching, and ensure exceptional customer service while meeting store objectives.

The role requires a minimum of 5 years in retail management, strong leadership, and solid financial acumen to optimize profitability and control costs. This full-time position is based on-site in Kamloops, BC.

Qualifications

• Senior retail management experience required.
• Strong leadership and people management skills.
• Excellent financial acumen and inventory control abilities.

Responsibilities

• Oversee Front Store performance (cosmetics excluding Pharmacy).
• Lead staffing, scheduling, and training, ensuring 100% staffing coverage.
• Drive store profitability through planning, budgeting and cost control.
• Support and coach team to deliver excellent customer service.

Skills

Leadership

Time management

Organization

Planning

Decision making

Coaching

Job description

Shoppers Drug Mart in Kamloops is seeking a Front Store Manager to lead the front store (excluding Pharmacy) and drive performance across all departments. You will manage staffing, scheduling, coaching, and ensure exceptional customer service while meeting store objectives.

The role requires a minimum of 5 years in retail management, strong leadership, and solid financial acumen to optimize profitability and control costs. This full-time position is based on-site in Kamloops, BC.