Front Store Manager: Lead Retail Excellence & Team Growth

Shoppers Drug Mart Inc.

Fort St. John

Hybrid

CAD 75,000 - 90,000

Full time

3 days ago
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Benefits offered by this job

Purchase discount program
Competitive pay
Online learning through Academy

Job summary

Shoppers Drug Mart Inc. in Canada is seeking a Front Store Manager (FSM) to lead the front store, excluding Pharmacy, and drive store performance.

You will supervise staff, schedule labor, ensure standards, and deliver excellent customer service while managing financial resources to meet store objectives. The role requires strong leadership, planning, and decision-making skills, with at least five years of retail management experience.

Qualifications

  • Planning, Judgement and Decision Making
  • Planning and preparation for Inventory Management
  • Use judgment and decision making skills to control expenses
  • Provides effective leadership and ongoing mentorship and ensures development of all staff
  • Efficient time management skills
  • Able to prioritize activities quickly in response to changing initiatives
  • Effective organization and planning skills

Responsibilities

  • Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
  • Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
  • Manages labour scheduling and leverages Work Force Management to maximize labour productivity
  • Ensures staffing levels are adequate to effectively operate the business

Skills

Leadership
Communication skills
Time management
Organizational skills

Job description

Shoppers Drug Mart Inc. in Canada is seeking a Front Store Manager (FSM) to lead the front store, excluding Pharmacy, and drive store performance.

You will supervise staff, schedule labor, ensure standards, and deliver excellent customer service while managing financial resources to meet store objectives. The role requires strong leadership, planning, and decision-making skills, with at least five years of retail management experience.

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