Front Store Leader: Elevate Experience & Operations

Shoppers Drug Mart Inc.; Toronto; On-site; CAD 58,000 - 70,000; Full time

Benefits offered by this job

Purchase discount program

Online learning through Academy

Competitive pay

Job summary

Shoppers Drug Mart Inc. in Etobicoke, Ontario is seeking a Front Store Manager (FSM) to lead the Front Store team, drive customer service, and manage store standards and profitability.

You will coordinate staffing, scheduling, and daily operations to meet targets while upholding company values and compliance. Join our award-winning national brand and enjoy benefits such as a purchase discount program, competitive pay, and access to our Academy for online learning.

Qualifications

• Previous retail management experience for a minimum of 5 years.
• Strong leadership and coaching abilities with excellent communication.
• Ability to drive business results and manage financial performance.
• Proven track record of leading teams and delivering customer service excellence.

Responsibilities

• Maintains store standards to optimize customer experience and profitability.
• Oversees staffing, scheduling and labour productivity with WFM tools.
• Leads front store operations excluding Pharmacy and supports management team.
• Drives company culture, coaching and performance reviews with core values.

Skills

Retail management

Leadership

Interpersonal skills

Coaching & mentoring

Financial acumen

Tools

Work Force Management (WFM)

Job description

Shoppers Drug Mart Inc. in Etobicoke, Ontario is seeking a Front Store Manager (FSM) to lead the Front Store team, drive customer service, and manage store standards and profitability.

You will coordinate staffing, scheduling, and daily operations to meet targets while upholding company values and compliance. Join our award-winning national brand and enjoy benefits such as a purchase discount program, competitive pay, and access to our Academy for online learning.