Front Store Lead: Customer Experience & Merchandising

Shoppers Drug Mart Inc.; Bedford; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. in Bedford, Nova Scotia is seeking a dedicated Retail Associate to help deliver health, beauty and convenience services in the community, with the customer at the centre of every task.

You will manage cashier functions, merchandising and training, ensuring policies are followed and the store presents itself professionally. Join a national brand with a local, owner-operated feel and a focus on service and community.

Qualifications

• Planning, judgement and decision making are important for organizing store operations.
• Independent thinking helps in organizing day-to-day tasks and staffing.
• Problem solving is essential to ensure customer satisfaction.

Responsibilities

• Manages cashier and merchandising staff according to store policies and procedures.
• Trains cashiers and merchandisers in job functions and provides ongoing guidance.
• Ensures loss prevention standards are implemented and cash office procedures are followed.
• Responds to customer inquiries and resolves issues per guidelines (refunds, exchanges).
• Maintains store image, housekeeping and complies with health and safety requirements.

Skills

Planning, Judgement and DecisionMaking

Independent thinking

Problem solving

Job description

Shoppers Drug Mart Inc. in Bedford, Nova Scotia is seeking a dedicated Retail Associate to help deliver health, beauty and convenience services in the community, with the customer at the centre of every task.

You will manage cashier functions, merchandising and training, ensuring policies are followed and the store presents itself professionally. Join a national brand with a local, owner-operated feel and a focus on service and community.