Shop Floor Supervisor — Local Health & Beauty Retail

Shoppers Drug Mart Inc.; Kitchener; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Accommodation available upon request

Job summary

Shoppers Drug Mart Inc. is seeking a team member to support health, beauty and convenience services in our local community store. You will help with cashier duties, merchandising, training, and customer care to maintain a high standard of store presentation and service.

The role emphasizes collaboration with a local associate-owner model, competitive pay, and access to training via Academy, with accommodation available for disabilities. Join a national brand with community focus.

Qualifications

• Planning, Judgement and Decision Making.
• Independent thinking as it relates to organizing store.
• Problem solving is essential to ensure customer satisfaction.

Responsibilities

• Ensures cashier/merchandising staff comply with all store policies and operating procedures
• Trains cashiers/merchandisers in job functions
• Provides on-going guidance and instruction
• Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
• Ensures store employees present proper image to the public in accordance with Uniform Policy
• Answers inquiries regarding location of product, rainchecks, etc.
• Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
• Promotes the CSI Survey
• Ensures shelves are clean and organized with proper rotation
• Ensures product displays are set up and taken down as directed by the AFSM/FSM
• Ensures standards of housekeeping and store image are maintained
• Complies with all Health and Safety requirements
• May be asked to perform clerical and banking duties
• Complies with all store policies and procedures
• Complies with loss prevention policies and procedures and ensures they are executed in the store
• Perform other duties as required including Cashier duties when necessary

Skills

Computer literate

Organized

Time management

Knowledge of products and supplies

Job description

Shoppers Drug Mart Inc. is seeking a team member to support health, beauty and convenience services in our local community store. You will help with cashier duties, merchandising, training, and customer care to maintain a high standard of store presentation and service.

The role emphasizes collaboration with a local associate-owner model, competitive pay, and access to training via Academy, with accommodation available for disabilities. Join a national brand with community focus.