Front End Team Lead: Lead, Train & Elevate CX

Walmart Canada; Town of Slave Lake; On-site; CAD 22,000 - 32,000; Full time

Job summary

Walmart Canada is hiring for a Front End Lead at the Slave Lake, AB location. You will oversee front-end operations, mentor associates, and ensure excellent customer service while maintaining safety and efficiency on the sales floor.

The role involves coordinating schedules, conducting training, and supporting management with daily operations. Minimum age is 16+, and lodging and benefits may be provided per policy.

Qualifications

• Age – 16 or older.
• Walmart Canada job experience in front-end leadership or retail service preferred.
• Ability to communicate clearly with customers and team members.

Responsibilities

• Provide excellent Customer Service by greeting customers, promoting products/services, locating merchandise, and resolving issues.
• Ensure safe work processes and emergency procedures are followed including lifting, cleanliness, evacuations, and security.
• Handle customer and associate concerns and provide guidance as required.
• Delegate and coordinate front-end operations, ensuring coverage and breaks.
• Review schedules with the People Lead.
• Identify training opportunities and develop associates through teaching and feedback.
• Lead daily Team Huddle and communicate updates, goals, and productivity metrics.
• Maintain a safe, clean, hazard-free environment and ensure displays/fixtures are secure.

Skills

Customer service

Communication

Training

Leadership

Tools

Workday

Job description

Walmart Canada is hiring for a Front End Lead at the Slave Lake, AB location. You will oversee front-end operations, mentor associates, and ensure excellent customer service while maintaining safety and efficiency on the sales floor.

The role involves coordinating schedules, conducting training, and supporting management with daily operations. Minimum age is 16+, and lodging and benefits may be provided per policy.