Front End Team Lead - Flexible Hours & Service Excellence

Pete's Frootique; Bedford; On-site; CAD 40,000 - 58,000; Full time

Job summary

Pete's Frootique in Bedford, Nova Scotia seeks a Front End Supervisor to support the Front End Manager and lead the Front End and Admin teams. You will uphold customer service excellence, cash handling accuracy, and food-safety practices where applicable, while fostering a positive, high-performing team environment.

Responsibilities include overseeing daily operations, training, resolving customer concerns, and maintaining operational standards in a fast-paced retail setting.

Qualifications

• Customer-focused attitude and commitment to service excellence.
• Strong interpersonal and team-building abilities.
• Leadership by example and ability to motivate others.
• Excellent communication and problem-solving skills.

Responsibilities

• Oversee daily front-end and administrative operations.
• Ensure outstanding customer service and cash handling accuracy.
• Support Front End Manager and mentor Front End and Admin staff.
• Train team members and address performance and development needs.
• Resolve customer concerns professionally and maintain a positive environment.
• Enforce company policies and operational standards in a fast-paced retail setting.

Skills

Customer service

Team leadership

Cash handling

Communication

Problem solving

Attention to detail

Adaptability

Food safety awareness

Job description

Pete's Frootique in Bedford, Nova Scotia seeks a Front End Supervisor to support the Front End Manager and lead the Front End and Admin teams. You will uphold customer service excellence, cash handling accuracy, and food-safety practices where applicable, while fostering a positive, high-performing team environment.

Responsibilities include overseeing daily operations, training, resolving customer concerns, and maintaining operational standards in a fast-paced retail setting.