Front End Supervisor - Part Time

Pete's Frootique; Halifax; On-site; CAD 42,000 - 56,000; Full time

Job summary

Pete's Frootique & Fine Foods in Halifax is seeking a Front End Supervisor to support the Front End Manager and guide the Front End and Admin teams. You will help ensure front-end operations run smoothly, efficiently, and with a commitment to exceptional customer service.

This role focuses on maintaining high standards in customer service, cash handling, and adherence to policies, while fostering a positive team environment and assisting in training and development.

Qualifications

• Positive, enthusiastic, and customer-focused attitude.
• Commitment to delivering excellent customer service.
• Strong interpersonal and team-building skills.
• Confidence and ability to lead by example.
• Strong attention to detail and accuracy.
• Ability to remain calm and effective under pressure.
• Adaptability in a fast-paced environment.
• Strong communication and problem-solving skills.
• Willingness to learn and grow within the role.
• Flexible availability, including days, evenings, and weekends.
• Passion for food and interest in retail operations.

Responsibilities

• Support the Front End Manager in overseeing daily front-end and administrative operations
• Ensure consistent delivery of outstanding customer service at all times
• Maintain accuracy and efficiency in cash handling and related procedures
• Help enforce company policies, procedures, and operational standards
• Provide guidance, support, and informal leadership to Front End and Admin team members
• Assist in training and development of team members to support performance and growth
• Help resolve customer concerns professionally and effectively
• Promote teamwork, accountability, and a positive work environment
• Adapt to changing priorities in a fast-paced retail environment

Skills

Customer-focused

Leadership

Team-building

Communication skills

Problem-solving

Attention to detail

Job description

Front End Supervisor

The Front End Supervisor plays a key leadership role in supporting the Front End Manager and guiding the Front End and Admin teams. This position is responsible for helping ensure that all front-end operations run smoothly, efficiently, and in alignment with Pete's Frootique & Fine Foods' commitment to exceptional customer service and operational excellence.

In this role, you will help maintain high standards across customer service, cash handling, food safety (where applicable), and overall front-end procedures. You will work closely with team members to support daily operations, encourage high performance, and contribute to a positive and productive work environment.

The Front End Supervisor shares responsibility for the overall effectiveness and success of the Front End, helping to ensure both customer satisfaction and operational efficiency.

Key Responsibilities

• Support the Front End Manager in overseeing daily front-end and administrative operations
• Ensure consistent delivery of outstanding customer service at all times
• Maintain accuracy and efficiency in cash handling and related procedures
• Help enforce company policies, procedures, and operational standards
• Provide guidance, support, and informal leadership to Front End and Admin team members
• Assist in training and development of team members to support performance and growth
• Help resolve customer concerns professionally and effectively
• Promote teamwork, accountability, and a positive work environment
• Adapt to changing priorities in a fast-paced retail environment

Qualifications

• Positive, enthusiastic, and customer-focused attitude
• Commitment to delivering excellent customer service
• Strong interpersonal and team-building skills
• Confidence and ability to lead by example
• Strong attention to detail and accuracy
• Ability to remain calm and effective under pressure
• Adaptability in a fast-paced environment
• Strong communication and problem-solving skills
• Willingness to learn and grow within the role
• Flexible availability, including days, evenings, and weekends
• Passion for food and interest in retail operations

Join Our Team

If you are a motivated leader who thrives in a fast-paced environment and enjoys supporting both customers and team members, we'd love to hear from you. Join Pete's Frootique & Fine Foods and help lead a front end team committed to exceptional service and operational excellence every day.

This job description is intended to describe the general nature of the position. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Additional duties may be assigned as required.