Front End Team Lead: Coaching, Service & Operations

Walmart Canada Corp; Smiths Falls; Hybrid; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada Corp. is seeking a front-end leader to assist in department processes, respond to inquiries, and develop associates through teaching and training. You will plan department activities, support on the salesfloor, and ensure customer service excellence while completing tasks.

The role involves leading front-end operations, conducting team huddles, and driving safety, productivity, and compliance with company policies.

Responsibilities

• Provide excellent Customer Service by greeting customers, assisting with product selection and resolving issues.
• Ensure safe work processes and emergency procedures are followed.
• Delegate and follow up on front-end operations, coordinating breaks.
• Lead daily team huddles and communicate goals and productivity updates.
• Support recruiting and onboarding of new associates and facilitate training opportunities.

Skills

Customer service

Communication

Leadership

Training

Scheduling

Tools

Workday

Job description

Walmart Canada Corp. is seeking a front-end leader to assist in department processes, respond to inquiries, and develop associates through teaching and training. You will plan department activities, support on the salesfloor, and ensure customer service excellence while completing tasks.

The role involves leading front-end operations, conducting team huddles, and driving safety, productivity, and compliance with company policies.