Front-End Retail Service Specialist - Flexible Shifts

Walmart Inc.; Timmins; Presencial; CAD 21.000 - 29.000; Jornada completa

Descripción de la vacante

Walmart Canada is hiring a Customer Service Desk Associate in Timmins, ON. You will provide friendly, professional customer service at the front end and support store operations by following company policies and procedures.

This role involves handling refunds, exchanges, and assisting customers with questions and directions, while maintaining accuracy in records and pricing. The position requires flexibility to work evenings, weekends, and holidays.

Responsabilidades

• Refunds and Returns: Processes refunds and returns following company procedures and completes all forms.
• Customer Service Desk Support: Assists customers with refunds, exchanges, questions, and directions in a friendly, professional manner.
• Sales Tax and Records: Maintains sales tax-exempt records accurately per company guidelines.
• Claims and Merchandise Handling: Sends damaged merchandise to Claims and checks returned items against refund slips before restocking.
• Scanning and Accuracy: Ensures all items are scanned correctly to support pricing and inventory accuracy.
• Flexibility (Availability/Work Schedule): Willing to work evenings, weekends, and holidays as needed.

Descripción del empleo

Walmart Canada is hiring a Customer Service Desk Associate in Timmins, ON. You will provide friendly, professional customer service at the front end and support store operations by following company policies and procedures.

This role involves handling refunds, exchanges, and assisting customers with questions and directions, while maintaining accuracy in records and pricing. The position requires flexibility to work evenings, weekends, and holidays.