Front Desk Administrator

Parkside Physiotherapy and Rehab Centre; Mississauga; On-site; CAD 32,000 - 42,000; Full time

Job summary

Parkside Physiotherapy and Rehabilitation Centre in Mississauga, ON, is seeking a Front Desk Administrator to be the welcoming face of the clinic. You will greet patients, manage appointment scheduling, handle calls, and perform essential administrative duties to keep the office running smoothly.

The ideal candidate demonstrates excellent communication and customer service, proficient with office software and phone systems, and strong organizational skills.

Qualifications

• Excellent communication and customer service skills.
• Proficiency in essential office software and telephone systems.
• Strong organizational skills and attention to detail.
• Previous experience in a healthcare or customer service setting is a plus.

Responsibilities

• Greeting patients and visitors and directing them as necessary.
• Scheduling, rescheduling, or canceling appointments as needed.
• Answering phone calls professionally and taking accurate messages.
• Managing administrative records, including patient files and confidential information.

Skills

Communication

Customer service

Organizational skills

Healthcare experience

Tools

Office software

Telephone systems

Job description

As a Front Desk Administrator at Parkside Physiotherapy and Rehabilitation Centre in Mississauga, ON, you are the first point of contact for our patients and visitors. Your role is crucial in setting the tone for the entire patient experience. Your primary responsibilities include warmly welcoming patients, managing appointment schedules, handling incoming calls, and performing administrative tasks such as filing and data entry.

Job Responsibilities

• Greeting patients and visitors and directing them as necessary.
• Scheduling, rescheduling, or canceling appointments as needed.
• Answering phone calls professionally and taking accurate messages.
• Managing administrative records, including patient files and confidential information.

Skills And Requirements

• Excellent communication and customer service skills.
• Proficiency in essential office software and telephone systems.
• Strong organizational skills and attention to detail.
• Previous experience in a healthcare or customer service setting is a plus.

Your ability to manage multiple tasks efficiently while maintaining a friendly and professional demeanor is vital. As a Front Desk Administrator, you will use your skills to keep our office running smoothly, ensuring that both patients and staff have what they need for successful healthcare outcomes.

If you are dedicated, personable, and ready for a role that is essential to the functioning of a top-notch healthcare team, we welcome you to join us at Parkside Physiotherapy and Rehabilitation Centre in Mississauga, ON.