Receptionist-1

extendicare; Winnipeg; On-site; CAD 34,000 - 42,000; Full time

Job summary

Extendicare is seeking a friendly receptionist in Winnipeg, MB to be the first point of contact for residents, visitors, and staff. The role involves answering calls, greeting guests, and providing essential administrative support to the scheduler for shift replacements.

The position requires strong interpersonal communication, organizational skills, and the ability to handle multiple tasks with accuracy. A commitment to hospitality and security procedures is essential, with a focus on

Qualifications

• Above-average interpersonal, oral, and written communication skills.
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines.
• Highly organised and detail-focused.

Responsibilities

• Answering all incoming calls and responding to inquiries in a positive and professional manner.
• Greeting, assisting, and directing all visitors.
• Maintaining and monitoring visitor sign-in/out procedures and ensuring security protocols are followed.
• Assisting with admissions and discharges, and providing key administrative help to the scheduler for shift replacements.
• Maintaining a clean, safe, fully stocked, and well-organised reception area.
• Assisting with small projects as required by other administrative support.
• Upholding and promoting the organisation's values and philosophy as set out in Extendicare's Code of Conduct.

Skills

Interpersonal skills

Multitasking

Organizational skills

Written communication

Job description

Job Description

Key responsibilities include:

• Answering all incoming calls and responding to inquiries in a positive and professional manner.
• Greeting, assisting, and directing all visitors.
• Maintaining and monitoring visitor sign-in/out procedures and ensuring security protocols are followed.
• Assisting with admissions and discharges, and providing key administrative help to the scheduler for shift replacements.
• Maintaining a clean, safe, fully stocked, and well-organised reception area.
• Assisting with small projects as required by other administrative support.
• Upholding and promoting the organisation's values and philosophy as set out in Extendicare's Code of Conduct.

Qualifications for the Receptionist position include:

• Above-average interpersonal, oral, and written communication skills.
• Previous experience in reception is considered an asset.
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines.
• Highly organised and detail-focused.

Time Type:

Full time

At Extendicare, we've spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analysing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgement - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [e-mail].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognise First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.