Front Desk & Visitor Experience Specialist

Farrow; Windsor; Hybrid; CAD 32,000 - 42,000; Full time

Job summary

Farrow is seeking a Receptionist to welcome visitors, answer calls, and support administrative tasks at its Windsor, Ontario location. The role involves handling messages, directing inquiries, and ensuring smooth front-desk operations.

The position requires strong interpersonal and communication skills, attention to detail, and proficiency with Microsoft Office. The candidate should be able to work independently and manage multiple tasks in a fast-paced environment.

Qualifications

• Experience with a switchboard an asset.
• Ability to operate a switchboard / telephone.
• Strong interpersonal and communication skills.
• Attention to detail and ability to focus amid interruptions.
• Proficiency with Microsoft Office applications.
• Able to work independently.

Responsibilities

• Answers and transfers all incoming calls, takes messages, directs customer inquiries, notes the availability of office staff for their incoming calls.
• Ensures that visitors are signed in the logbook and are provided a Visitor’s security badge and staff notified of their arrival
• Depending on location, may perform a variety of other functions including, but not limited to:
• Receiving and sorting inter-office and external mail
• Data entry for operations, administration
• Other clerical duties as assigned
• Support Transaction Processing team with courier related entries and email monitoring

Skills

Interpersonal skills

Verbal communication

Written communication

Attention to detail

Switchboard operation

Data entry

Tools

Microsoft Office

Job description

Farrow is seeking a Receptionist to welcome visitors, answer calls, and support administrative tasks at its Windsor, Ontario location. The role involves handling messages, directing inquiries, and ensuring smooth front-desk operations.

The position requires strong interpersonal and communication skills, attention to detail, and proficiency with Microsoft Office. The candidate should be able to work independently and manage multiple tasks in a fast-paced environment.