Front Desk & Programs Associate

City of Summerside; Summerside; On-site; CAD 23,000 - 26,000; Part time

Job summary

City of Summerside is seeking Customer Service Representatives to join our team at the Summerside Dome and Active Living Summerside. You will provide front desk support, process registrations and payments, and assist with events and programs.

Experience in customer service and cash handling is preferred. Bilingual English/French is considered an asset. This role offers part-time hours with varied shifts, including days, evenings, weekends.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask, stay organized, and work under pressure.
• Positive, team-oriented attitude with a commitment to customer service.
• Dependable with strong attention to detail.
• Comfortable using computers and learning new systems.
• Experience handling cash and POS systems is an asset.
• Bilingual English/French is an asset.

Responsibilities

• Deliver excellent customer service in a professional and friendly manner.
• Support daily operations through administrative and front desk duties.
• Process registrations, bookings, and payments for programs and facility rentals.
• Accurately handle cash, debit, and credit transactions.
• Operate POS systems and other computer-based platforms.
• Maintain a clean, organized, and efficient workspace.
• Assist with the delivery of programs, events, and community activities.
• Adapt to changing priorities in a fast-paced environment.

Skills

Customer service

Cash handling

Multitasking

Communication

Team player

Bilingual English/French

Tools

POS systems

Job description

City of Summerside is seeking Customer Service Representatives to join our team at the Summerside Dome and Active Living Summerside. You will provide front desk support, process registrations and payments, and assist with events and programs.

Experience in customer service and cash handling is preferred. Bilingual English/French is considered an asset. This role offers part-time hours with varied shifts, including days, evenings, weekends.