Member Services & Club Operations Coordinator

Tidan-Inc.-; Montreal (administrative region); On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Group insurance

Life insurance

Disability insurance

Medical and dental insurance

Vision care

24/7 health professional access

Personal days and vacations

Referral bonus

Job summary

Tidan-Inc. is seeking a friendly, organized Receptionist/Member Services support role at our Montreal club. You will assist the Member Services Director, manage reception staff schedules, and help train team members while ensuring a seamless experience for members.

This position requires fluency in French and English, strong computer skills including Microsoft Office, and a collaborative, can-do attitude. Flexibility to work weekends during busy periods is required, and you will interact with

Qualifications

• Excellent command of French and English, both oral and written.
• Organized, detail-oriented, and able to multitask.
• Flexible in work schedules, including weekends when needed.

Responsibilities

• Support the Member Services Director.
• Manage reception staff schedules and participate in staff training.
• Understand the receptionist position to provide support and replace staff when needed.
• Manage and follow up on programs or activities organized by the Club, with the program coordinator.
• Perform daily follow-up of customer accounts.
• Interact with clients by phone, email, or in person.
• Other tasks may be added as needed.

Skills

Communication skills

Multitasking

Team player

Tools

Microsoft Office

Job description

Tidan-Inc. is seeking a friendly, organized Receptionist/Member Services support role at our Montreal club. You will assist the Member Services Director, manage reception staff schedules, and help train team members while ensuring a seamless experience for members.

This position requires fluency in French and English, strong computer skills including Microsoft Office, and a collaborative, can-do attitude. Flexibility to work weekends during busy periods is required, and you will interact with