Aquatics Front Desk & Admin Clerk — Part-Time

City of Kitchener; Kitchener; On-site; CAD 22,000 - 28,000; Part time

Job summary

The City of Kitchener is seeking a part-time, temporary staff member to provide front-line customer service for recreation and aquatic programs. You will handle registrations, admissions, and rentals, operate POS and payroll systems, and assist with website updates and flyer design.

This role emphasizes accuracy, customer focus, and teamwork. Qualifications include a Grade 12 diploma plus at least 1 year of related experience, with Standard First Aid and CPR C or the willingness to obtain within

Qualifications

• Minimum grade 12 diploma or equivalent.
• 1 year of related experience preferred.
• Valid Standard First Aid Certificate and CPR C or willing to obtain within 3 months post-hire.

Responsibilities

• Provide front-line customer service for program registration and admissions.
• Operate point of sale systems to sell admissions and tickets.
• Use ActiveNet for membership, registration, and rental processes.
• Process weekly payroll time entry for part-time staff using PeopleSoft.
• Prepare rental contracts and facility agreements.
• Manage deposits and refunds; balance daily receipts.
• Update aquatic program webpages and design flyers with Publisher.
• Provide clerical and financial support to centre staff.
• Maintain safety for patrons and staff and assist in emergencies.

Skills

Customer service

Communication

Conflict resolution

Data entry

Organization

Teamwork

Education

Grade 12 diploma or equivalent

Tools

Microsoft Office (Word, Excel)

ActiveNet

PeopleSoft

Microsoft Publisher

Job description

The City of Kitchener is seeking a part-time, temporary staff member to provide front-line customer service for recreation and aquatic programs. You will handle registrations, admissions, and rentals, operate POS and payroll systems, and assist with website updates and flyer design.

This role emphasizes accuracy, customer focus, and teamwork. Qualifications include a Grade 12 diploma plus at least 1 year of related experience, with Standard First Aid and CPR C or the willingness to obtain within