Front Desk Patient Care Coordinator — Part-Time

Lifemark Health Group; London; On-site; CAD 21,000 - 30,000; Part time

Job summary

Lifemark Health Group is seeking a Part-Time Front Desk Patient Care Coordinator for its London, Ontario clinic. This role focuses on professional front-desk service, patient intake, records management, and billing support to ensure smooth clinic operations.

The ideal candidate brings organized multitasking, strong communication, and familiarity with Microsoft Office. Experience with Jane EMR and healthcare clinics is a strong asset; hours are approximately 20/week in a collaborative team

Qualifications

• High School Diploma or equivalent required.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent communication (verbal and written) and customer service skills.
• Proficient in computer systems, including Microsoft Office; EMR experience an asset.
• Flexible and adaptable to changing priorities.
• Ability to work independently and in a team.
• Experience with Jane EMR is a strong asset.
• Experience in a physiotherapy or multidisciplinary healthcare clinic is a strong asset.

Responsibilities

• Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries.
• Coordinate accurate patient intake and maintain up-to-date records throughout treatment.
• Assist patients with completing documentation to ensure accuracy and completeness.
• Schedule appointments and manage patient records efficiently.
• Collect payments and submit insurance claims to third-party funders.
• Perform data entry and billing per clinic procedures.
• Use Jane EMR system for records and billing.
• Manage mail, courier, and fax communications.
• Provide administrative support to the Care Coordinator Manager and Clinic Director.

Skills

Strong organizational skills

Multitasking

Excellent communication

Proficient in Microsoft Office

EMR experience

Teamwork

Adaptability

Customer service

Education

High School Diploma or equivalent

Post-secondary in Medical Office Administration

Tools

Jane EMR

Job description

Lifemark Health Group is seeking a Part-Time Front Desk Patient Care Coordinator for its London, Ontario clinic. This role focuses on professional front-desk service, patient intake, records management, and billing support to ensure smooth clinic operations.

The ideal candidate brings organized multitasking, strong communication, and familiarity with Microsoft Office. Experience with Jane EMR and healthcare clinics is a strong asset; hours are approximately 20/week in a collaborative team