Care Coordination Manager — Patient-Centered Clinic Leader

Lifemark; Canada; Hybrid; CAD 25,000 - 37,000; Full time

Job summary

Lifemark Health Group in Kingston, Ontario, is seeking a Care Coordinator Manager to lead and coordinate clinic operations, manage patient intake, data entry, and communications. You will oversee accounts receivable, invoicing, and payments, while driving process improvements and excellent patient service.

The role requires 1–5 years in healthcare with leadership experience; proficiency in Microsoft Office and EMR systems is preferred. This is a permanent full-time on-site position in Kingston.

Qualifications

• High School Diploma or equivalent required.
• 1-5 years in a clinical or healthcare setting; leadership experience preferred.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent communication and customer service skills.
• Experience in a physiotherapy or multidisciplinary clinic is an asset.

Responsibilities

• Create a welcoming, patient-focused clinic environment.
• Lead and support resolution of patient inquiries and concerns.
• Oversee reception operations and daily clinic flow.
• Manage Accounts Receivable and payment processing.
• Ensure accurate data entry and patient record management.
• Coordinate timely submission of insurance and stakeholder documentation.
• Oversee expense reporting, petty cash, and financial controls.
• Support accounting processes and reporting.
• Manage payroll accuracy and timelines.
• Oversee clinic administration and office operations.
• Ensure compliance with company policies and procedures.

Skills

Leadership

Org & Multitask

Communication

Team leadership

MS Office & EMR

Education

High School Diploma

Medical Office Administration (asset)

Tools

Microsoft Office

EMR / Case management

Job description

Lifemark Health Group in Kingston, Ontario, is seeking a Care Coordinator Manager to lead and coordinate clinic operations, manage patient intake, data entry, and communications. You will oversee accounts receivable, invoicing, and payments, while driving process improvements and excellent patient service.

The role requires 1–5 years in healthcare with leadership experience; proficiency in Microsoft Office and EMR systems is preferred. This is a permanent full-time on-site position in Kingston.