Part-Time Medical Office & Patient Experience Specialist

Pancare Inc.; Windsor; On-site; CAD 25,000 - 30,000; Part time

Job summary

Pancare Inc. is seeking a part-time clinic receptionist to contribute to patient service excellence and seamless clinic operations. You will support the clinical team, maintain patient information, and handle front-desk duties with accuracy and professionalism.

The role involves 2-3 days per week in Windsor, Ontario, with a focus on patient flow, documentation, and timely communication with physicians and staff.

Qualifications

• Completion of post-secondary education in related field or years of equivalent experience.
• 1-2 years healthcare experience.
• Proficiency with medical software; Oscar is a plus.
• Proficient in Microsoft Office.

Responsibilities

• Deliver excellent patient service and support to the clinical team.
• Maintain accurate patient information and records.
• Manage patient check-in/check-out and registration processes.
• Communicate patient needs to the clinical team.
• Answer phones and handle general admin duties.

Skills

Patient service

Communication

Organization

Problem solving

Medical software

Oscar knowledge

MS Office

Education

Post-secondary education or equivalent experience

Tools

Oscar

Microsoft Office

Job description

Pancare Inc. is seeking a part-time clinic receptionist to contribute to patient service excellence and seamless clinic operations. You will support the clinical team, maintain patient information, and handle front-desk duties with accuracy and professionalism.

The role involves 2-3 days per week in Windsor, Ontario, with a focus on patient flow, documentation, and timely communication with physicians and staff.