Front Desk Motivator & Gym Membership Concierge

GoodLife Fitness; Brampton; On-site; CAD 38,000 - 42,000; Full time

Benefits offered by this job

Free fitness membership

Ongoing training and development

Career advancement opportunities

Competitive total rewards package

Job summary

GoodLife Fitness is seeking a Customer Service Representative (Motivator) to be the first friendly face at the Club. You will greet Members, check them in, and help guests navigate our facilities while promoting club services.

Role requires CPR-AED and Smart Tan certifications within set timelines, strong communication, and a customer-first mindset. You will join a team that values service, sales, and a positive, energetic atmosphere.

Qualifications

• CPR-AED certification is required.
• Smart Tan certification must be obtained within 3 months of employment.
• Strong interpersonal and customer-service skills.
• Knowledge of the fitness industry is essential.
• Excellent written and verbal communication abilities are required.
• Proficiency with computers and basic software is expected.
• Previous customer service and sales experience is a plus.

Responsibilities

• Greet Members and check them in for workouts.
• Answer incoming calls and direct or book appointments.
• Assist Members on the floor with questions about machines and services.
• Promote and sell memberships, services, and amenities when opportunities arise.
• Maintain a clean, welcoming, and safe Club environment.
• Complete club tasks and attend monthly meetings.

Skills

CPR-AED Certification

Smart Tan Certification

Interpersonal Savvy

Customer Focus

Team Contribution

Approachability

Knowledge of Fitness Industry

Excellent Communication

Proficiency with Computers

Sales Experience

Job description

GoodLife Fitness is seeking a Customer Service Representative (Motivator) to be the first friendly face at the Club. You will greet Members, check them in, and help guests navigate our facilities while promoting club services.

Role requires CPR-AED and Smart Tan certifications within set timelines, strong communication, and a customer-first mindset. You will join a team that values service, sales, and a positive, energetic atmosphere.