Front desk agent

Comfort Inn & Suites Calgary South; Calgary; On-site; CAD 21,000 - 23,000; Full time

Benefits offered by this job

Health care plan

Group insurance

Free parking

Team building

Job summary

Comfort Inn & Suites Calgary South in Calgary, AB is seeking a Front desk agent who is self-motivated with strong interpersonal and customer service skills. This permanent, full-time role includes night, weekend, and early-morning shifts.

The successful candidate will register guests, process arrivals/departures, handle reservations, exchange currency, balance cash, answer phones, and provide local information. English fluency is required and training is provided.

Qualifications

• The candidate should be fluent in English language.
• There are no standard education requirements such as a bachelor's degree, a certificate, or a diploma.
• Training will be provided to the selected candidate.

Responsibilities

• Register guests and assign rooms.
• Process group arrivals and departures.
• Accept, cancel, and change room reservations.
• Provide general information about local points of interest.
• Exchange foreign currency.
• Process guest departures, calculate charges, and receive payments.
• Balance cash and complete balance sheets, cash reports, and related forms.
• Keep track of vacancies, reservations, and room assignments.
• Perform clerical tasks (faxing, filing, photocopying).
• Answer the phone and relay calls and messages.
• Assist clients/guests with special needs.
• Handle wake-up calls.
• Provide excellent customer service.

Skills

Fluent English

Interpersonal skills

Customer service

Job description

Comfort Inn & Suites Calgary South based in Calgary, AB is inviting applications from suitable candidates for the position of Front desk agent who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Night, Weekend and Early Morning.

Employer Name: Comfort Inn & Suites Calgary South
Position: Front desk agent
No. of vacancies: 2
Salary: $15.50 hourly 30 to 40 hours per week
Employment type: Permanent employment, Full time
Location: Calgary, AB

• The candidate will be responsible for registering guests and assigning rooms.
• The candidate will be expected to process group arrivals and departures.
• The candidate must accept, cancel, and change room reservations.
• The candidate will be expected to provide general information about local points of interest.
• The candidate must exchange foreign currency.
• The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
• The candidate must balance cash and complete balance sheets, cash reports, and related forms.
• The candidate will be expected to keep track of vacancies, reservations, and room assignments.
• The candidate will be expected to perform clerical tasks (i.e. faxing, filing, photocopying).
• The candidate will be expected to answer the phone and relay calls and messages.
• The candidate must assist clients/guests with special needs.
• The candidate must be able to handle wake-up calls.
• The candidate must provide excellent customer service.

Job Requirements

• The candidate should be fluent in English language.
• There are no standard education requirements such as a bachelor's degree, a certificate, or a diploma.
• Training will be provided to the selected candidate.

Work setting

• The candidate will be required to work in a hotel, motel, or resort.

Transportation/travel information

• The candidate has access to public transportation.
• Health, Long term and Other benefits will be provided to the selected candidate.
• Under Health Benefits, the selected candidate will receive Health care plan.
• Under Long Term Benefits, the selected candidate will receive Group insurance benefits.
• In addition to the Health and Long-term benefits mentioned above, the selected candidate will receive Free parking and Team building opportunities.