Front desk agent

Holiday Inn Express Cold Lake; City of Cold Lake; On-site; CAD 24,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Dental plan

Health care plan

Job summary

Holiday Inn Express Cold Lake in Cold Lake, AB is seeking a Front desk agent to warmly welcome guests, manage reservations and assist with local information. This on-site, permanent full-time role offers a wage of 18.00 CAD per hour and 30 hours per week, with health benefits included.

Responsibilities include registering guests, processing reservations and payments, answering calls, and maintaining room assignments. English is required; secondary education is requested. Experience is an asset.

Qualifications

• Experience an asset.

Responsibilities

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
• Provide customer service

Skills

Excellent oral communication

Team player

Flexibility

Dependability

Reliability

Education

Secondary (high) school graduation certificate

Job description

Volunteer Experience · Work Experience · Work & Career

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Front desk agent
Holiday Inn Express Cold Lake

Job details

Location
5315 48 Avenue
Cold Lake, AB
T9M 0K9
Work location on site
Salary
18.00 Hourly / 30.00 hours per week
Terms of employment
Permanent employment
Full time
Starts as soon as possible
Benefits: Health benefits
2 vacancies
Overview
Languages
English

Education

Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
• Provide customer service

Additional information

• Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Personal suitability
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for persons with disabilities
• Support for newcomers and refugees
• Support for youths
• Support for Veterans
• Support for Indigenous people
• Support for mature workers
• Supports for visible minorities

Benefits

• Health benefits
• Dental plan
• Health care plan

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until
To be determined

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