Front Desk & Admin Assistant: Auto Industry Growth

Confidential; Toronto; On-site; CAD 70,000 - 75,000; Full time

Benefits offered by this job

Impactful Work

Career Growth

Community

Comprehensive Benefits

Professional Development

Modern Facility

Positive Work Environment

Job summary

Downtown AutoGroup in Toronto, ON is seeking a Receptionist/Administrative Assistant to be the welcoming face of our dealership. You will manage front-desk operations, support administrative functions, and provide exceptional service to customers in person and over the phone.

This in-person role requires strong communication, organization, and the ability to multitask in a fast-paced environment. A high school diploma is required; experience in automotive settings and CRM proficiency are a plus.

Qualifications

• Previous experience as a receptionist or administrative assistant.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Understanding of providing exceptional customer experience to internal and external customers.
• Proficient in Microsoft Office Suite and familiarity with CRM systems.
• Friendly, professional demeanor with a customer-first attitude.
• Ability to work independently as well as part of a team.
• Positive attitude and willingness to take initiative.
• High school diploma or equivalent.

Responsibilities

• Welcome customers and manage front-desk operations.
• Support administrative functions across departments.
• Input data, update records, and maintain databases.
• Handle filing, photocopying, scanning, and licensing documents.
• Coordinate mail, deliveries, and communications.
• Inform customers about services, promotions, and vehicle inventory.
• Assist with service check-in and hand-offs to advisors.
• Respond to inquiries and follow up on appointments.
• Maintain calendar for meetings, appointments, and test drives.
• Organize dealership events and assist with special tasks as needed.

Skills

Customer service

Communication

Organization

Multitasking

Independent work

Customer-first attitude

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

CRM systems

Job description

Downtown AutoGroup in Toronto, ON is seeking a Receptionist/Administrative Assistant to be the welcoming face of our dealership. You will manage front-desk operations, support administrative functions, and provide exceptional service to customers in person and over the phone.

This in-person role requires strong communication, organization, and the ability to multitask in a fast-paced environment. A high school diploma is required; experience in automotive settings and CRM proficiency are a plus.