Food Store Manager - Rivers

eBrandon; Rivers; On-site; CAD 55,000 - 90,000; Full time

Benefits offered by this job

Group Life Insurance

Short- & Long-Term Disability

Extended Health and Dental

Employer-contributed pension plan

Job summary

Heritage Co-op in Rivers, MB is seeking a Food Store Manager to lead the food store operations with focus on safe, efficient, and member-focused service. You will drive sales, merchandising execution, and team development while upholding Co-op values and community relationships.

The role requires 3–6+ years in retail with 1+ year of leadership, strong customer service, and expertise in budgeting, inventory, and vendor relations. Community-minded, results-driven leaders are encouraged to apply.

Qualifications

• Must have experience in inventory management and merchandising.
• Experience with budgeting, purchasing, and store presentation is essential.
• Compliance with Food Safety, OH&S, and HR policies is required.
• Proven track record in delivering high-quality customer service and vendor relations.
• Experience with recruitment, performance reviews, and employee development.

Responsibilities

• Oversee daily store operations, ensuring safe, effective, and compliant processes.
• Lead budgeting, financial reporting, expenses, and sales targets.
• Manage inventory control, purchasing, merchandising, pricing, and store presentation.
• Provide coaching and mentorship to all employees in the location.
• Recruitment, onboarding, performance management, and staff development.
• Support marketing strategies, promotions, and pricing initiatives.
• Maintain positive relationships with vendors, members and community stakeholders.
• Ensure exceptional customer service standards are met and customer concerns are resolved.

Skills

Customer service

Leadership

Communication skills

Team building

Adaptable

Education

High School

Business-related post-secondary (asset)

Job description

FOOD STORE MANAGER

For our Food Store located in Rivers, MB

Who we are:

Co-op is a different kind of business. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth.

With over 500 Team Members, Heritage Co-op serves communities of Brandon, Minnedosa, Wawanesa, Erickson, Rivers, Sandy Lake and Strathclair. Our locations include Gas Bars, Food Stores, Home Centres, Bulk Petroleum and Agro sites. To learn more about who we are and how you can help bring our brand to life, visit us at www.heritageco-op.crs .

Our core Values are Integrity, Excellence and Responsibility

What you?ll do:

Reporting to the Food Division Manager, the Food Store Manager is responsible for overall leadership, performance, and operation of our Food Store in Rivers, MB. This role ensures safe, efficient, and member?focused operations while driving sales, merchandising execution, financial performance, and team development.At Co?op, we operate with a community?owned, service?first business model, emphasizing local relationships and sustainable growth.

• Oversee all daily store operations, ensuring safe, effective, and compliant processes.
• Manage inventory control, product purchasing, merchandising, pricing, and store presentation
• Provide leadership, coaching, and mentorship to all employees in the location.
• Determine staffing levels, participate in recruitment, onboarding, performance management, and employee development.
• Promote a positive, engaging, team-centered work environment
• Lead budgeting, financial reporting, expense management, and sales targets.
• Support execution of marketing strategies, loyalty programs, promotions, and competitive pricing.
• Identify consumer trends and recommend product selection or merchandising strategies to optimize sales
• Ensure exceptional customer service standards are met consistently.
• Resolve customer concerns promptly and effectively.
• Maintain positive relationships with vendors, members, and community stakeholders.
• Represent Co?op values and support its community-focused mission

Education, Experience, and Other Requirements:

• High School required, with completion of post-secondary education in business or a related field considered an asset.
• 3-6+ years? experience in a retail setting, 1+ years of leadership experience, ideally within the Co-op Retailing System.
• Demonstrated experience in inventory management, budgeting, merchandising, purchasing, and store presentation is essential, as Store Managers oversee operations from product flow to financial outcomes.
• Experience ensuring compliance with Food Safety, OH&S, and HR policies is critical due to regulatory and safety obligations.
• A proven track record of delivering high?quality customer service, resolving customer concerns, and maintaining strong vendor and community relationships is required.
• Familiarity with maintenance planning, asset protection, and store inspections.
• Experience with HR processes such as recruitment, performance reviews, corrective action, and employee

Personal Attributes:

• Strong Customer?Service Orientation
• Highly Motivated & Results?Oriented
• Honest, Trustworthy & Ethical
• Strong Interpersonal & Communication Skills
• Leadership Presence & Team?Building Ability
• Ability to Manage Conflict Constructively
• Adaptable, Flexible & Comfortable with Ambiguity
• Self?Aware & Growth?Oriented
• Community?Minded & Relationship?Focused

We are proud to be an equal opportunity employer, and we are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

What we offer:

A competitive Compensation and Benefit Package:

• Group Life Insurance
• Short- & Long-Term Disability
• Extended Health and Dental
• Employer-contributed pension plan, matched at 6% of salary

Our Team Members receive competitive salaries a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental. and an employer-contributed pension plan, matched at 6% of salary.

Inclusive Work Environment

At Co-op, we embrace diversity and inclusion, and we?re working to create a workplace that is as diverse as the communities we serve.We support and provide an environment that allows all to bring their whole selves to work.

Professional Development

We encourage our team members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

Additional Offerings

• Team Member Purchase Rebate Program
• Team Member Volunteer Incentive Program
• Home Centre Preferred Pricing
• EFAP (Employee and Family Assistance Program)
• Team Member Fitness Rebate of up to $100 per year towards health/fitness purchases

Heritage Co-op values Team Members? wellbeing.

About Us

Heritage Co?op 1997 Ltd. is here to serve our members and customers with products and services that help build, feed, and fuel individuals and communities. We are a different kind of business, being member-owned means that any profits are returned to our members and stay in the local economy. We live where you live, work where you work, and help grow the economy right here.