Food Store Manager (Hawkstone Food Store) - North Central Co-op

Co-op Community Spaces; Edmonton; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Short-term incentive plan

Comprehensive benefits package

Pension plan (5% match)

Education assistance

Employee rebate program (up to 5%)

Perkopolis memberships

Company swag

On-site parking

Job summary

North Central Co-op, a member-owned organization, is seeking a Food Store Operations Manager to oversee a stand-alone food store in Alberta. You will manage pricing, inventory, merchandising, and staff development to ensure exceptional customer experience and regulatory compliance.

Join a cooperative that reinvests profits in the community, supports growth, and offers a comprehensive benefits package, pension plan, and development opportunities.

Qualifications

• Post-secondary education is an asset.
• 5 years of Retail Food experience.
• 3 years of Management level experience.
• Intermediate skills in Microsoft Office programs (Word/Excel).
• Merchandising knowledge.
• Excellent interpersonal and leadership skills.

Responsibilities

• Oversee, plan and manage daily operations for a stand-alone food store location. Oversee the pricing and inventory management processes, implementing marketing programs and being up to date on regulations.
• Lead a team in a positive and engaging manner. Oversee employee performance, providing mentorship, coaching and identifying areas of concern as required.
• Prepare budgets and ensure claims, invoices and all other reporting is completely in a timely, accurate and complying with company regulations.
• Maintain positive relationships with vendors and ensure an excellent level of service for members and customers. Identify consumer trends to determine expected sales volumes for new products and support competitive pricing.

Skills

Leadership

Interpersonal skills

Merchandising knowledge

Education

Post-secondary education asset

Tools

Microsoft Office (Word/Excel)

Job description

Be part of an organization that is fully member-owned, sustainable and believes in initiatives that directly benefit our local communities. North Central Co-op provides goods and services to our local communities within Stony Plain, Edmonton, Fort Saskatchewan, Spruce Grove, St. Albert, Legal, Sherwood Park and Edson. We are proud of our 100,000+ member-owners, our 650+ team members throughout our 20+ Gas Bars, Home Centre, 4 Cardlock/Bulk Fuel Stations, 6 Food Stores, 5 Liquor Stores and Administration Office, in addition to future growth.

Open availability is required.

Who we are:

Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at www.northcentralcoop.ca.

What you’ll do:

Ensure consistent, scalable and profitable operations at the Food Store, with the goal of continually improving operations. Responsible for purchasing and marketing products and store merchandising. Manage relationships with vendors, manage expenses according to budget, increase revenue, and ensure a superior customer experience.

• Oversee, plan and manage daily operations for a stand-alone food store location. Oversee the pricing and inventory management processes, implementing marketing programs and being up to date on regulations. Ensure adherence to merchandising standards, marketing efforts, housekeeping, promotions, store inspections and maintaining a professional and welcoming image within the community.
• Lead a team in a positive and engaging manner. Oversee employee performance, providing mentorship, coaching and identifying areas of concern as required. Determine staffing requirements for the location; participate in the recruitment, development and offboarding of employees. Ensure compliance with all HR, Operational, Food Safety and Occupational Health and Safety policies. Train, monitor performance and consult with Human Resources regarding employee related issues.
• Prepare budgets and ensure claims, invoices and all other reporting is completely in a timely, accurate and complying with company regulations. Ensure all records related to markdowns, transfers, receiving, claims, invoicing and retail price files are maintained. Ensure proper management of assets and adherence to a maintenance schedule. Maintain all equipment for the safe and efficient operation, scheduling repair as required.
• Maintain positive relationships with vendors and ensure an excellent level of service for members and customers. Identify consumer trends to determine expected sales volumes for new products and support competitive pricing. Create and execute a merchandising strategy to ensure high-priority merchandise is well place. Support and lead customer loyalty and reward programs. Respond to customer concerns and complaints in a timely manner to ensure resolution. Other duties as required.

Why it matters:

Unlike traditional businesses, we're owned by our members—the same people who use our products and services. When we are profitable, our member-owners and their communities benefit. This unique business model sets us apart and makes us truly different.

Working at Co-op gives you the opportunity to do work that truly matters. Our commitment to our members and the community means that we strive to make a positive impact every day. We believe that our success should be shared, and we work hard to create value for our communities.

Who you are:

You have a proven career in Retail Store Operations and:

• Post-secondary education is an asset
• 5 years of Retail Food experience
• 3 years of Management level experience
• Intermediate Skills in Microsoft Office programs (Word/Excel)
• Merchandising knowledge
• Excellent interpersonal and leadership skills

What we offer:

A comprehensive compensation and benefits package: Co-op values all employees and offers a compensation package incorporating a competitive salary that includes a short-term incentive plan, a comprehensive benefits package, which includes extended medical, dental, and vision. We also provide group life insurance, short and long-term disability, and a competitive employer contributed pension plan (5% match), recognition programs and on-site parking.

Professional development and learning opportunities: We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation. We are invested in our team members as they are a key part of our business, serving the needs of Co-op members and customers. Some of the additional benefits we offer are an employee rebate program (up to 5% return in a North Central Co-op gift card), education assistance, and support with professional development.

A diverse and inclusive environment: North Central embraces diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

Additional perks: We value our team members and their wellness and include additional perks, such as wellness support resources, Perkopolis memberships and company swag.

Please note applicants to this posting will be asked to adhere to a criminal record check and applications may be used to fill future vacancies within North Central Co-op’s trading area.

We thank all applicants, however, only those selected to continue in the recruitment process will be contacted.

People & Culture
North Central Co-operative
www.northcentralcoop.ca