FOOD SERVICES SUPERVISOR

3552055 MANITOBA LTD T/A SHANES; Fort McMurray; On-site; CAD 21,000 - 30,000; Full time

Job summary

Chopped Leaf in Fort McMurray, AB, is hiring a Food Service Supervisor for a full-time position at our restaurant located at 1 C.A. Knight Way, Fort McMurray, AB.

The role supports daily operations in the absence of the Manager/Owner and requires leadership to guide staff and ensure quality service. The successful candidate will have 1–2 years of food service or hospitality experience, strong English communication, and a customer-focused attitude.

Qualifications

• 1–2 years of food service and/or hospitality experience is required.
• Proven management and/or leadership experience is considered an asset.
• Previous supervisory experience is considered an asset.
• Customer-focused attitude.
• Demonstrated ability to establish and maintain collaborative working relationships.
• Secondary school certificate or equivalent.
• Effective written and verbal communication skills in English.

Responsibilities

• Oversee the day-to-day operations of the restaurant when the Manager/Owner is not available.
• Assist with the opening and/or closing of the restaurant.
• Lead team members and provide guidance, direction, and mentorship.
• Train staff in job duties, food handling, sanitation, and safety procedures.
• Complete assigned shift tasks, including monthly inventory.
• Ensure that food preparation, food quality, and customer service meet established quality-control standards.
• Establish work schedules and procedures as required.
• Monitor and coordinate the activities of food service staff during shifts.
• Communicate with customers to ensure they receive an enjoyable food experience.
• Respond to customer concerns and inquiries when the Manager/Owner is not available.
• Communicate effectively with the Manager/Owner regarding restaurant operations, staffing, customer concerns, and other matters.
• Perform other related duties as assigned.

Skills

Food service experience

Leadership

Customer-focused

Team collaboration

English communication

Education

Secondary school certificate

Job description

Volunteer Experience · Work Experience · Work & Career

Chopped Leaf is actively looking to hire one (1) Food Service Supervisor for a permanent, full-time position at our restaurant located at 1 C.A. Knight Way, Fort McMurray, AB, T9H 5C5, Canada.

Chopped Leaf is an emerging fresh-casual lifestyle concept that provides delicious, handcrafted meals served fresh and quickly for a healthy, better-for-you food experience. Our purpose is to create and provide an enjoyable food experience while incorporating our WOW philosophy and Core Values.

Job Duties

The Food Service Supervisor will be responsible for the following duties:

• Oversee the day-to-day operations of the restaurant when the Manager/Owner is not available.
• Assist with the opening and/or closing of the restaurant.
• Lead team members and provide guidance, direction, and mentorship.
• Train staff in job duties, food handling, sanitation, and safety procedures.
• Complete assigned shift tasks, including monthly inventory.
• Ensure that food preparation, food quality, and customer service meet established quality-control standards.
• Establish work schedules and procedures as required.
• Monitor and coordinate the activities of food service staff during shifts.
• Communicate with customers to ensure they receive an enjoyable food experience.
• Respond to customer concerns and inquiries when the Manager/Owner is not available.
• Communicate effectively with the Manager/Owner regarding restaurant operations, staffing, customer concerns, and other matters.
• Perform other related duties as assigned.

Work Conditions and Physical Capabilities

• Ability to lift light boxes.
• Ability to work in a fast-paced food-service environment.
• Ability to stand and walk for extended periods during shifts.

Skills, Experience and Education Required

• 1–2 years of food service and/or hospitality experience is required.
• Proven management and/or leadership experience is considered an asset.
• Previous supervisory experience is considered an asset.
• Customer-focused attitude.
• Demonstrated ability to establish and maintain collaborative working relationships.
• Secondary school certificate or equivalent.
• Effective written and verbal communication skills in English.

Wage and Hours

• $18.30 per hour
• 30 hours per week, based on 6 hours per day, 5 days per week.
• Overtime starts after 44 hours per week, in accordance with applicable Alberta employment standards.
• Shift rotation may apply. The successful candidate must be available to work morning or evening shifts scheduled between 8:00 a.m. and 10:00 p.m.

Vacation pay: 4% of gross salary

Anyone who is qualified and legally entitled to work in Canada may apply for this position. Applicants who are not currently authorized to work in Canada will not be considered. Only qualified applicants will be contacted.

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