food services manager

WESTERN RESTAURANT FRANCHISES INC O/A A & W RESTAURANT; Fort McMurray; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an experienced operations manager to oversee daily restaurant activities. This role involves evaluating and planning operations, training staff, and ensuring compliance with health and safety regulations. The ideal candidate will thrive in a fast-paced environment, possess strong leadership skills, and be dedicated to delivering exceptional customer service. Join a dynamic team where your contributions will directly impact the success of a beloved dining establishment. If you are passionate about the food service industry and ready to take on a leadership role, this opportunity is perfect for you.

Qualifications

• Experience in staff training and performance monitoring is essential.
• Strong operational planning and inventory management skills required.

Responsibilities

• Evaluate and plan daily operations while ensuring customer satisfaction.
• Monitor staff performance and conduct training sessions.

Skills

Staff Training

Customer Service

Performance Monitoring

Operational Planning

Inventory Management

Health and Safety Compliance

Education

College certificate or diploma (1-2 years)

Tools

MS Excel

MS Office

MS Outlook

MS Windows

MS Word

Point of Sale System

Spreadsheet Software

Job description

Education

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work Setting

Budgetary Responsibility

• 1,500,001 - $4,000,000

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Lead and instruct individuals
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control, and evaluate daily operations

Supervision

• More than 20 people

Computer and Technology Knowledge

• MS Excel
• MS Office
• MS Outlook
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Transportation / Travel Information

• Own transportation

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Physically demanding
• Combination of sitting, standing, walking