Customer Service Manager - Fully Remote

AO Globe Life - Nzube Justin Ejifugha; Vancouver; Remote; CAD 50,000 - 70,000; Full time

Job summary

AO Globe Life is seeking a motivated Customer Service Manager to enhance the financial well-being of Canadian families from a remote location. The role includes delivering exceptional customer service and educating clients about insurance products. Join a supportive team that values your contribution and offers flexibility in work arrangements.

Benefits

Weekly performance-based compensation

Comprehensive health, dental, and vision coverage

Opportunities for professional development

Supportive and collaborative work environment

Flexible work arrangements

Qualifications

• Excellent written and verbal communication skills.
• Strong interpersonal and customer service skills.
• Proven ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Provide exceptional customer service to clients through various communication channels.
• Educate clients on our insurance products and services.
• Process customer inquiries and resolve issues efficiently.
• Maintain accurate records and adhere to all company policies.
• Contribute to a positive and collaborative team environment.

Skills

Communication skills

Interpersonal skills

Customer service skills

Organizational skills

Time-management skills

Education

LLQP license

Tools

Microsoft Office Suite

Job description

AO Globe Life is seeking a highly motivated and results-oriented individual to join our team as Customer Service Manager. This position offers a unique opportunity to contribute to the financial well-being of Canadian families while enjoying the flexibility and independence of remote work.

Responsibilities:

• Provide exceptional customer service to clients through various communication channels.
• Educate clients on our insurance products and services.
• Process customer inquiries and resolve issues efficiently and effectively.
• Maintain accurate records and adhere to all company policies and procedures.
• Contribute to a positive and collaborative team environment.

Qualifications:

• Excellent written and verbal communication skills.
• Strong interpersonal and customer service skills.
• Proven ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite.
• LLQP license is required (training and support will be provided).

Benefits:

• Weekly compensation package including performance-based incentives.
• Comprehensive benefits package including health, dental, and vision coverage.
• Opportunities for professional development and career advancement.
• Supportive and collaborative work environment.
• Flexible work arrangements.

To Apply:

Please submit your resume.

About AO Globe Life:

AO Globe Life is a leading provider of life insurance and financial services to Canadians. We are committed to providing our clients with exceptional service and helping them achieve their financial goals.

Equal Opportunity Employer

AO Globe Life is an equal opportunity employer and values diversity. We encourage all qualified candidates to apply, regardless of race, religion, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidate must reside in Canada to apply.