food services manager

Government of Canada - Western; Fort McMurray; On-site; CAD 50,000 - 70,000; Full time

Job summary

Le gouvernement du Canada à Fort McMurray recherche un superviseur pour gérer les opérations quotidiennes. Le candidat idéal aura une expérience en supervision, un diplôme secondaire et la capacité de travailler dans un environnement rapide. Les responsabilités incluent la supervision du personnel et l'amélioration continue du service client.

Qualifications

• 1 à 2 ans d'expérience en supervision.
• Certificat de graduation de l'école secondaire requis.
• Capacité à travailler sous pression et à gérer plusieurs tâches.

Responsibilities

• Évaluer et planifier les opérations quotidiennes.
• Superviser et former le personnel (11-15 personnes).
• Assurer le service client et traiter les plaintes.

Skills

Attention to detail

Client focus

Dependability

Excellent oral communication

Organization

Reliability

Team player

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 11-15 people

Additional information Security and safety

• Airport security clearance

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Excellent oral communication
• Organized
• Reliability
• Team player
• Ability to multitask