Food Service Supervisor

Tim Hortons; Fort Macleod; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Life insurance

Night shift premium

Performance bonus

Employer-paid training

Team building opportunities

Job summary

Tim Hortons in Fort Macleod, AB is seeking a Food Service Supervisor to lead a team in a fast-paced coffee shop and food service environment. You will establish schedules, supervise food preparation, train staff in sanitation and safety, and ensure high-quality food and service while addressing customer concerns.

The role involves maintaining records of stock and sales, submitting reports, and overseeing tray assembly.

Qualifications

• 1 year to less than 2 years in a related role.
• No formal education credential required.
• Personal suitability: client focus, efficient interpersonal skills, team player, reliability.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Supervise and check assembly of trays.
• Establish work schedules.

Skills

Team leadership

Customer service

Scheduling

Staff training

Job description

Tim Hortons in Fort Macleod, AB is hiring a Food Service Supervisor to lead a team in a fast-paced coffee shop and food service environment.

Work Setting

Food service establishment / Coffee shop. Work environment is noisy with odours present.

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

5-10 people including food service counter attendants and food preparers.

Work Conditions

Fast-paced environment, work under pressure, standing for extended periods, bending, crouching, kneeling.

Requirements

• Experience: 1 year to less than 2 years in a related role
• No formal education credential required
• Personal suitability: client focus, efficient interpersonal skills, team player, reliability

Shifts Available

Early morning, morning, day, evening, night, weekend.

Benefits

Dental plan, health care plan, life insurance, night shift premium, performance bonus, employer-paid training, team building opportunities.

1 year to less than 2 years of experience in food service; no formal education credential required; reliable, client-focused, and a team player