Food Service Supervisor

Tim Hortons; Kelowna; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Job summary

Tim Hortons in Kelowna, BC is hiring a Food Service Supervisor to lead a team of 16–20 staff in a fast-paced coffee shop and restaurant environment. The role includes supervising daily operations, training staff, and ensuring quality standards.

The position requires 1–2 years of food service experience, no formal education required, and authorization to work in Canada. You will work a variety of shifts in a dynamic setting.

Qualifications

• 1–2 years of food service experience required.
• No degree, certificate or diploma required.
• Authorization to work in Canada.
• Available for shift or on-call work.
• Excellent oral communication and interpersonal skills.
• Client focus, flexibility, and ability to work as a team player.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Prepare budget and cost estimates.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Establish work schedules.

Skills

Team leadership

Customer service

Communication

Time management

Education

No formal education required

Job description

Tim Hortons in Kelowna, BC is hiring a Food Service Supervisor to lead a team of 16–20 food service staff in a fast-paced coffee shop and restaurant environment.

Work Setting: Food service establishment, coffee shop, fast food outlet, restaurant.

Responsibilities:

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision: Food service counter attendants and food preparers; 16–20 people.

Requirements:

• 1 year to less than 2 years of experience in food service
• No degree, certificate or diploma required
• Authorization to work in Canada
• Available for shift or on-call work
• Excellent oral communication and interpersonal skills
• Client focus, flexibility, and ability to work as a team player

Work Conditions: Fast-paced environment, work under pressure, tight deadlines, combination of sitting, standing and walking, standing for extended periods, bending, crouching, kneeling, physically demanding.

Schedule: Day, Evening, Early Morning, Night, Weekend, Shift.

• Dental plan
• health care plan.
• Inclusive support programs for persons with disabilities, newcomers and refugees, youth, and veterans.

1 year to less than 2 years of food service experience. No formal education required. Must be authorized to work in Canada.