Food Service Supervisor

Tim Hortons; Courtenay; On-site; CAD 22,000 - 30,000; Full time

Job summary

Tim Hortons in Courtenay, BC is hiring a Food Service Supervisor to lead a team at their Cliffe Avenue location, overseeing 11-15 staff and coordinating food preparation and service.

You will establish schedules, train staff on sanitation and safety, and address customer concerns while maintaining quality and cost controls in a fast-paced environment.

Qualifications

• 1 year to less than 2 years of experience
• No degree, certificate or diploma required
• Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Skills

Team leadership

Interpersonal skills

Oral communication

Customer service

Education

No formal education credential required

Job description

Tim Hortons in Courtenay, BC is hiring a Food Service Supervisor to lead a team of 11-15 food counter attendants and food preparers at their Cliffe Avenue location.

Work Setting: Food service establishment, coffee shop, fast food outlet, restaurant.

Responsibilities:

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision: 11-15 people including food service counter attendants and food preparers.

Work Conditions: Fast-paced environment, work under pressure, tight deadlines, combination of sitting, standing and walking, standing for extended periods, bending, crouching, kneeling, physically demanding.

Requirements:

• 1 year to less than 2 years of experience
• No degree, certificate or diploma required
• Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player

Schedule: Day, evening, morning, night, weekend, shift, early morning.

1 year to less than 2 years of food service experience; no formal education credential required; strong oral communication and interpersonal skills; ability to work in a fast-paced physically demanding environment.