Food service supervisor

Dairy Queen Elmwood; Canada; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Job summary

Dairy Queen Elmwood is seeking a Supervisor to oversee daily shifts, ensure food quality, and lead a small team in a fast-paced setting. You will train staff, establish schedules, and maintain records while addressing customer concerns with a professional demeanor.

Ideal candidates bring 1–2 years of food service experience, strong interpersonal skills, and a dependable, team-oriented attitude to help deliver consistent guest satisfaction on site.

Qualifications

• Secondary school graduation is required.
• 1 year to less than 2 years of experience for the role.

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Dependability

Education

Secondary (high) school graduation certificate

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Food service establishment
• Restaurant

RESPONSIBILITIES

TASKS

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

SUPERVISION

• 5-10 people

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Dependability

BENEFITS

HEALTH BENEFITS

• Dental plan
• Health care plan