Food and beverage server

Tobermory; Victoria; On-site; CAD 25,000 - 29,000; Full time

Job summary

Tropical Island Restaurant Ltd. in Victoria, BC is seeking a Food and Beverage Server to join a busy team. The role requires delivering exceptional guest service, describing menu items, and assisting with payments and order coordination to ensure smooth service.

Ideal candidates have 1–2 years of relevant experience, strong English communication, and the ability to supervise a small team. This permanent full-time position offers a stable schedule in a busy urban restaurant setting.

Qualifications

• Fluent in English (written and spoken).
• 1–2 years of experience in a related hospitality role.
• Able to supervise 3–4 staff members.
• Capable of lifting up to 9 kg (20 lbs).
• Client-focused with strong interpersonal skills.
• Excellent oral communication and active listening.
• Organized, flexible, and able to work independently.
• Reliable and punctual with a positive attitude.
• Team-oriented with collaborative spirit.

Responsibilities

• Respond to customer complaints or concerns.
• Prepare and serve specialty food at tables.
• Present bills and process payments (cash, credit/debit, travellers cheques).
• Describe menu items and daily specials to customers.
• Advise on menu selections and upsell where appropriate.
• Clear and clean tables, trays, and chairs.
• Greet customers, present menus, make recommendations.
• Take orders and relay to kitchen/bar staff.
• Provide excellent customer service at all times.

Skills

English fluency

Interpersonal skills

Customer service

Team leadership

Organizational skills

Initiative

Reliability

Communication skills

Flexibility

Team player

Education

High school diploma or equivalent

Job description

Tropical Island Restaurant Ltd. based in 3690 Shelbourne St, Victoria, BC V8P 4H2 is inviting applications from suitable candidates for the position of Food and beverage server who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Evening, Night, Weekend, Shift and Morning.

Employer Name: Tropical Island Restaurant Ltd.
Position: Food and beverage server
No. of vacancies: 2
Salary: $18.00 hourly 40 hours per week
Employment type: Permanent employment, Full time
Location: 3690 Shelbourne St, Victoria, BC V8P 4H2

• The candidate will be expected to respond to customer complaints or concerns.
• The candidate will be expected to prepare and serve specialty food at the tables of customers.
• The candidate must present bills to customers and accept payment in cash, credit or debit cards, travellers cheques, or room billings.
• The candidate will be expected to describe menu items, including daily specials, to customers.
• The candidate will be expected to advise on menu selections.
• The candidate must clear and clean tables, trays, and chairs.
• The candidate must greet customers, present menus, make recommendations, and answer questions about food and beverages.
• The candidate must be able to serve food and beverages.
• The candidate will be responsible for taking orders and relaying them to kitchen and bar staff.
• The candidate must provide excellent customer service.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of secondary (high) school graduation or equivalent experience.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate must be able to supervise 3 to 4 people.
• The candidate must be able to handle weight up to 9 kg (20 lbs).
• The candidate should be client focused.
• The candidate should have effective interpersonal skills.
• The candidate should have excellent oral communication skills.
• The candidate should be organised and flexible in nature.
• The candidate must be capable of acting on their own initiative.
• The candidate should be reliable.
• The candidate should be a good team player.

Work setting

• The candidate will be required to work in a restaurant.
• The candidate will be required to work in an urban area.
• The candidate’s relocation expenses will be covered by the employer.

Transportation/travel information

• The candidate has access to public transportation.

Work conditions and physical capabilities

• The candidate should be able to work in fast-paced busy environment.
• The candidate must be willing to work in a standing position for extended periods of time.