Job Title: Servers
Location: Big Swell Westcoast Eatery – Victoria, BC
Job Type: Part-Time & Full-Time Positions Available (Days, Evenings & Weekends)
About Us
Big Swell Westcoast Eatery is a fast-paced, high-energy breakfast, brunch & dinner restaurant focused on delivering quality breakfast, brunch & evening service. We focus on quality food, fast execution, & strong guest experience in a busy, team-driven environment.
Position Overview
We are seeking experienced & reliable Servers who can handle a fast-paced floor while delivering friendly, efficient service. The ideal candidates are organized, attentive, & able to manage multiple tables without sacrificing guest experience.
Responsibilities
- Provide prompt, professional, & friendly service to all guests
- Take accurate food & beverage orders & enter into POS system
- Deliver food & drinks efficiently & check back with guests
- Maintain cleanliness & organization of tables & service areas
- Handle cash & card payments accurately
- Work closely with kitchen & bar to ensure smooth service flow
- Upsell menu items & promote features
Requirements
- Previous serving experience preferred (high-volume breakfast experience an asset)
- Previous digital POS experience a huge asset. (TOAST, Lightspeed, TouchBistro etc)
- Previous bartending or bar experience is an asset
- Strong communication & multitasking skills
- Dependable & punctual
- Ability to stay calm under pressure
- Valid ‘Serving It Right’ certification (required)
- Availability for weekends & peak hours
- Team-oriented mindset with strong work ethic
Schedule
- Flexible shifts (morning, daytime, & evening availability preferred)
- Weekend availability required
Compensation
- Hourly wage: $19.00–$23.00/hr plus tips
- Tips expected to significantly increase total earnings
- Summer season bonus program (May – September)
- Full day shift: 100% discount on staff meals
- 50% discount on staff meals when off
- Friends & family member discounts