Floor Security

Petroglyph Development Group; Coquitlam; On-site; CAD 29,000 - 39,000; Full time

Benefits offered by this job

Extended health and dental coverage

Company pension plan with matching

Employee assistance programs

Paid time off

Hotel discounts

Job summary

Petroglyph Development Group is seeking a Security Officer to safeguard team members, guests and assets in a 24/7 resort setting. You will support a safe, welcoming environment under the Shift Manager, Security, and ensure adherence to policies while leading by example.

Responsibilities include monitoring incidents, enforcing access controls, escorting valuables, and coordinating with other departments. Prior experience, relevant certifications, and adaptability to non-traditional hours are

Qualifications

• Must be available to work flexible hours including overnights, weekends and holidays.
• Must be comfortable working 10 hour shifts.
• Minimum 2 years of work experience.
• Serving it Right Certificate.
• Security license an asset.
• Occupational First Aid Level 2 Certificate an asset.
• Ability to successfully obtain a Gaming License.
• Fluency in other languages an asset.

Responsibilities

• Monitors, documents and prepares statements and/or reports on violations, unsafe conditions, potential hazards, suspicious persons or activities.
• Enforces restricted access by unauthorized persons.
• Escorts cash/cash equivalents.
• Tags and reports found property; transfers items to Lost and Found.
• Conducts regular patrols of the facility interior and exterior as directed.
• Escorts guests and team members as directed.
• Performs identification checks as required.
• Refers disputes to the Supervisor, Security.
• May perform electronic surveillance of non-gaming facilities, including exterior and adjacent properties at some locations.
• May enroll guests in the Self-Exclusion Program.
• Liaises and communicates effectively with all appropriate operational departments.
• Builds strong working relationships with guests and team members.
• Ensures compliance with licensing laws, health and safety and other statutory regulations.
• Performs other duties as assigned or directed.

Education

Serving it Right Certificate

Occupational First Aid Level 2 Certificate

Gaming License (ability to obtain)

Fluency in other languages

Job description

Under the direct supervision of the Shift Manager, Security, this position is responsible for the safety and protection of team members, guests, the facility (both internal and external) and the company's assets while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports the company's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Monitors, documents and prepares statements and/or reports on violations, unsafe conditions, potential hazards, suspicious persons or activities
• Enforces restricted access by unauthorized persons
• Escorts cash/cash equivalents
• Tags and reports found property; transfers items to Lost and Found
• Conducts regular patrols of the facility interior and exterior as directed
• Escorts guests and team members as directed
• Performs identification checks as required
• Refers disputes to the Supervisor, Security
• May perform electronic surveillance of non-gaming facilities, including exterior and adjacent properties at some locations
• May enroll guests in the Self-Exclusion Program
• Liaises and communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Education and Qualifications

• Must be available to work a flexible schedule including, overnights, weekends and holidays
• Must be comfortable working 10 hour shifts
• Minimum 2 years of work experience
• Serving it Right Certificate
• Security license an asset
• Occupational First Aid Level 2 Certificate an asset
• Ability to successfully obtain a Gaming License
• Fluency in other languages an asset

Work Environment Considerations

Standing for long periods and working non‑traditional hours—including evenings, weekends, and holidays—to support the dynamic, guest‑focused environment of a 24/7 resort and casino.

Eligible employees receive a competitive benefits package after completing probation and meeting the required hours threshold, including:

• Extended health and dental coverage
• Company pension plan with matching contributions
• Employee and family assistance programs
• Paid time off

Team members enjoy a variety of discounts across the resort, including:

• Hotel discounts

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified candidates. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to advise us at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.