Floor Security

Casino Vancouver LP; Coquitlam; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Extended health and dental coverage

Company pension plan with matching

Employee and family assistance program

Paid time off

Hotel discounts

Job summary

Casino Vancouver LP is seeking a Security professional to safeguard guests, team members, and assets in a fast-paced casino environment. You will patrol facilities, enforce access control, conduct risk checks, and coordinate with various departments to maintain safety and service quality.

The role requires flexible hours including overnights and weekends, with 10‑hour shifts and potential licensure requirements.

Qualifications

• Availability for flexible schedule including overnights, weekends and holidays.
• Comfortable working 10 hour shifts.
• Minimum 2 years of work experience.
• Serving it Right Certificate.
• Security license an asset.
• Occupational First Aid Level 2 Certificate an asset.
• Ability to obtain a Gaming License.
• Fluency in other languages an asset.

Responsibilities

• Monitors, documents and reports on violations, unsafe conditions and suspicious activity.
• Enforces restricted access by unauthorized persons and escorts cash/cash equivalents.
• Provides escorts for guests and team members as required.
• Performs identification checks and liaises with appropriate departments.
• May perform electronic surveillance of non-gaming facilities and support Self-Exclusion Program enrollment.
• Builds relationships with guests and team members; ensures compliance with health and safety regulations.

Skills

Flexible schedule

Overnights

Patrol experience

Communication skills

Guest/customer service

Education

Serving it Right Certificate

Gaming license eligibility

Job description

Under the direct supervision of the Shift Manager, Security, this position is responsible for the safety and protection of team members, guests, the facility (both internal and external) and the company's assets while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports the company's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Monitors, documents and prepares statements and/or reports on violations, unsafe conditions, potential hazards, suspicious persons or activities
• Enforces restricted access by unauthorized persons
• Escorts cash/cash equivalents
• Tags and reports found property; transfers items to Lost and Found
• Conducts regular patrols of the facility interior and exterior as directed
• Escorts guests and team members as directed
• Performs identification checks as required
• Refers disputes to the Supervisor, Security
• May perform electronic surveillance of non-gaming facilities, including exterior and adjacent properties at some locations
• May enroll guests in the Self-Exclusion Program
• Liaises and communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Education and Qualifications

• Must be available to work a flexible schedule including, overnights, weekends and holidays
• Must be comfortable working 10 hour shifts
• Minimum 2 years of work experience
• Serving it Right Certificate
• Security license an asset
• Occupational First Aid Level 2 Certificate an asset
• Ability to successfully obtain a Gaming License
• Fluency in other languages an asset

Work Environment Considerations

Standing for long periods and working non‑traditional hours—including evenings, weekends, and holidays—to support the dynamic, guest‑focused environment of a 24/7 resort and casino.

Eligible employees receive a competitive benefits package after completing probation and meeting the required hours threshold, including:

• Extended health and dental coverage
• Company pension plan with matching contributions
• Employee and family assistance programs
• Paid time off

Team members enjoy a variety of discounts across the resort, including:

• Hotel discounts

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified candidates. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to advise us at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.