First Response Health Attendant

Intello Technologies Inc.; Thompson; Hybrid; CAD 28,000 - 51,000; Full time

Benefits offered by this job

3 weeks vacation

Flexible benefits plan

Hybrid/onsite flexibility

Career growth opportunities

Job summary

TELUS Health Care Centres is seeking a dedicated responder to support occupational health services. You will verify demographics, assess injuries, administer first aid, and coordinate PPE and data capture for client programs. The role requires independent work in a client-friendly environment and adherence to privacy standards.

Join a national health care network focusing on innovative care delivery, with flexible in-office or hybrid work options and opportunities for professional development.

Qualifications

• EMR certification is an asset and training is provided to obtain it.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Word, Excel and Outlook.
• Professional image and polished client-facing manner.
• Ability to handle sensitive situations with tact and confidentiality.
• Works well under pressure with a sense of urgency.
• Strong organizational and problem-solving abilities.
• Self-starter who is detail-oriented and accountable.
• Team player in a leading health care center.

Responsibilities

• Verify patient demographics and pertinent medical history.
• Interact with clients in a polished, professional, courteous manner.
• Collect/enter demographics and PPE distribution data; maintain statistics.
• Assess injuries; provide appropriate treatments or refer to the appropriate team.
• Engage in EMS responder duties, DOT drug testing, BAT and PPE training.
• Provide PPE training to deliver industry-standard proficiencies.
• Manage daily checklists and ensure first aid rooms are well stocked.

Tools

MS Word

Excel

Outlook

Job description

Select how often (in days) to receive an alert:

Schedule: 12 hours shifts (day and night rotation)

Here’s the impact you’ll make and what we’ll accomplish together

If you are a critical thinker, who is able to work independently in a client friendly and supportive environment - join our team. You will partner with team members, clients and leaders to achieve and maintain a high standard of client specific programs and services revolutionizing industrial health care/services. As a member of one of the largest Health Care Centers in Canada you will be shaping the future of how Canadians engage in occupational and non-occupational health care.

• Providing Emergency Response Services in a Mining environment
• Protecting client privacy through maintaining confidentiality of personal health care information
• Performing accurate assessment of injuries/medical complications both occupational and non-occupational.
• Administer first aid treatment
• Performing Industry Standard Alcohol and Drug testing proficiencies
• Personal Protection Equipment (PPE) Facilitator – expert in teaching and training in specific PPE programs
• Responsible for initiating all emergency notification response to appropriate call out teams (mine, fire and rope rescue team)
• Compile and distribution of safety reports, distribution lists etc

Here’s how

• Verifying patient demographics and pertinent medical/health/injury history
• Interacting with client in a polished, professional and courteous manner
• Collecting/entering/confirming demographics, Personal Protection Equipment (PPE) distribution and accurate maintain statistics
• Accurately assessing injuries, providing appropriate treatments of injuries or referring to the appropriate team member
• Engage in extensive emergency medical responder, DOT drug technician, BAT (breath alcohol technician), Personal
• Protection Equipment (PPE) training to provide industrial standard proficiencies to specific client
• Daily checklist and supplies as required to ensure well stocked equipped first aid rooms

Qualifications

You're the missing piece of the puzzle

• EMR certification an asset however training is provided to acquire certification
• Excellent communication skills both verbal and written
• Proficiency in Microsoft word, excel and outlook
• Exhibits a professional image, mature communication style and polished manner with clients
• Ability to handle sensitive situations with tact while respecting client/patient confidentiality and protection of health care information
• Works well under pressure and demonstrates a sense of urgency in completing time sensitive tasks
• Demonstrated effective organizational and problem solving abilities. Ability to work independently in high pressure situations
• Self-starter who demonstrates attention to detail, exhibits a high level of sound judgement and accountability
• Be a solid team member of a leading health care center providing revolutionary industrial health care encompassing a unique client specific service

Who is TELUS Health Care Centres

• We are a national network of renowned medical professionals dedicated to identifying health risks, inspiring positive lifestyle choices and improving patient outcomes. We have one of the largest networks of Care Centres in Canada
• Our commitment: Better healthcare options for everyone. We are leveraging the power of technology to provide Canadians with better health outcomes. Connecting health teams, streamlining workflows, and empowering patients to manage their health are just some of the ways our digital solutions promote collaboration and efficiency
• We are looking for enthusiastic, customer service minded individuals who want to work in a collaborative, friendly and supportive environment. Join our team and help us shape the future of how Canadians engage with the healthcare ecosystem

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Salary Range: $20-$37

Performance Bonus or Sales Incentive Plan: 0%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

Job Type: This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.