Practical Nurse

Intello Technologies Inc.; Toronto; Hybrid; CAD 40,000 - 73,000; Full time

Benefits offered by this job

Total rewards

Vacation days

Flexible benefits

Pension plan

Hybrid work

Community outreach

Job summary

TELUS Health Care Centres in Ontario is seeking a Registered Practical Nurse (Concierge Medicine) to provide nursing support directly to clients and coordinate care alongside the interdisciplinary team. The hours are 8:00 am to 4:00 pm, Monday to Friday, with a hybrid work approach.

The role offers work-life balance and opportunities to contribute to executive health services. Join a patient-focused environment, interact with clients by phone and EMR, and participate in continuing education,

Qualifications

• Registered Practical Nurse (RPN) with current license in good standing with the College of Nurses of Ontario.
• First Aid/BLS CPR certified and up to date.
• Ability to follow Medical Directives to safely administer vaccines per Ontario standards.
• Excellent attention to detail.
• Professional communication with corporate clients.
• Ability to work well under pressure and show urgency.
• Autonomy and good judgement; experience in case management is an asset.

Responsibilities

• Triaging clients with primary care concerns and flag red flags for urgent care; communicate with Medical Director and Clinic Operations Manager.
• Interact with patients on the phone; communicate results clearly.
• Handle administrative tasks: scheduling, faxing, reviewing lab results, discussing diagnostic results with clients and EMR.
• Process referrals and track their status efficiently.
• Serve as clinical resource to staff and train new personnel as appropriate.
• Potential to draw blood and administer vaccines in the Executive Health clinic.
• Maintain thorough documentation following Company and CNO standards.
• Provide individualized risk assessment and risk management information.
• Order medical and health supplies and restock handouts.
• Act as clinical resource during critical situations; follow-up with physician and Team Manager as needed.

Job description

Description
Full Time Position - Hybrid role
Hours: 8:00 am - 4:00 pm Monday - Friday

Join our team as we expand!

Who is TELUS Health Care Centres?

We are a national network of renowned medical professionals dedicated to identifying health risks, inspiring positive lifestyle choices and improving patient outcomes. We have one of the largest networks of Care Centres in Canada.

Our commitment: Better healthcare options for everyone. We are leveraging the power of technology to provide Canadians with better health outcomes. Connecting health teams, streamlining workflows, and empowering patients to manage their health are just some of the ways our digital solutions promote collaboration and efficiency.

We are looking for enthusiastic, customer service minded individuals who want to work in a collaborative, friendly and supportive environment. Join our team and help us shape the future of how Canadians engage with the healthcare ecosystem.

Our team and what we’ll accomplish together

We are expanding! Under the direction of the Clinic Operations Manager, the Registered Practical Nurse (Concierge Medicine) will be responsible for providing high quality care services for the Executive Health program. As a Registered Practical Nurse you will be providing nursing support directly to clients and alongside the interdisciplinary team to help coordinate and manage their care. The successful candidate will primarily interact with patients through computer and telephone contact. The hours of work are 8:00 am-4:00 pm Monday to Friday. This job is perfect for someone who values work-life balance.

What you’ll do

• Triaging clients who have primary care concerns and recognizing red flags that require urgent care while properly taking a history and communicating that to Medical Director and Clinic Operations Manager for review
• Interacting with patients on the phone and communicating results
• Fulfilling administrative tasks such as making appointments, faxing, reviewing lab results, discussing diagnostic results with clients and EMR
• Proficient in processing referrals and keeping track of referrals
• Act as a clinical resource to staff and be willing to train new staff as appropriate
• Potential to do blood drawing and administer vaccines in Executive Health clinic
• Thorough understanding of medical directives, guidelines, policies and procedures to provide the highest quality of care to clients
• Diligently participate in the company's training to ensure up to date knowledge of medicine and vaccination
• Ensure clear and accountable documentation practices following accepted Company and CNO standards
• Provide individualized risk assessment and risk management information, as it relates to general health
• Order medical and health related supplies and restock handouts (photocopies, requisitions etc.)
• Act as the clinical resource for staff and clients during critical clinical situations
• Follow-up with the physician, the patient and Team Manager where appropriate

Qualifications

What you bring:

• Registered Practical Nurse (RPN) certification with current license in good standing with the College of Nurses of Ontario
• First Aid/BLS CPR certified and up to date
• Ability to follow Medical Directives in order to safely administer vaccines to comply with the College of Nurses of Ontario and the Company Health Group standard of care
• Excellent skills in paying attention to detail
• Demonstrated professionalism and ability to communicate effectively with corporate clients
• Work well under pressure and can demonstrate a sense of urgency in completing time sensitive tasks
• Able to work autonomously and demonstrate initiative and good judgement
• Experience in case management would be an asset

#INDTH

Salary Range: $29-$53

Performance Bonus or Sales Incentive Plan: 0%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

Job Type: This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.