Financial Service Representative

Moneymart Inc.; Prince George; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading financial services provider in Prince George is seeking a motivated individual to contribute to store profitability through excellent customer service and transaction handling. The ideal candidate will possess a passion for customer interaction and have at least one year of experience in financial services or sales. Join the team to be part of an organization that values innovation and community support with competitive pay and attractive benefits.

Benefits

Market competitive pay

Monthly bonus potential

Competitive Paid Time Off

Group retirement options

Education reimbursement program

Exclusive discounts and offers

Free services like cheque cashing

Qualifications

• Minimum of one year of financial services and sales experience.
• Passion for delivering exceptional customer service.
• High school diploma or equivalent.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience.
• Determine customers’ needs and provide the appropriate solutions.
• Handle cash and process transactions accurately.
• Contact customers regarding past-due balances and negotiate payment terms.
• Complete all documentation accurately.
• Follow safety, security, and compliance requirements.

Skills

Customer service

Sales experience

Cash handling

Education

High school diploma or equivalent

Job description

Overview

At Money Mart, we're more than just a financial services provider – we are the catalyst for financial empowerment! Our mission is to be North America’s leading non‑prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives. We are committed to creating an environment where everybody is somebody, fostering diversity, innovation, and inclusive culture.

What We Offer

• Market competitive pay
• Monthly bonus potential based on the operational success you drive

Other Benefits

• Competitive Paid Time Off
• Group retirement options
• Education reimbursement program
• Exclusive perks through PerkoPolis – special discounts and offers
• Free company services – cheque cashing, money orders, Telpay/bill payment, prepaid Mastercard
• Discounted company services – foreign exchange and Koodo services
• And more!

Branch Location

890 Victoria St Unit 2

Typical Day

During a typical day, you will:

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers’ needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past‑due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful Candidates Will

• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have a high school diploma or equivalent

Salary Range

$18 – $18 CAD

Disability Accommodations

Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process. If you require accommodation during an interview, please notify us and we will work with you to meet your needs.

About Money Mart – Responsible Innovation

We are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with Canada’s Artificial Intelligence and Data Act (AIDA), we ensure that any AI or data‑driven systems are safe, fair, and accountable. We prioritize strong data governance, clear system communication, and safeguards to protect individuals, while promoting equity, reliability, and trust through continuous monitoring and improvement.

Joining Money Mart means contributing to a future‑focused organization that values innovation and integrity, shaping solutions that responsibly support employees, clients, and communities.

Interested in building your career at Money Mart? Apply today!