Field Service Technician

AGI - Ag Growth International; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in agricultural infrastructure solutions is seeking a Field Service Technician to support the deployment and installation of equipment. The role involves troubleshooting, training customers, and traveling extensively. Join a team that values safety, innovation, and teamwork.

Benefits

Annual bonus plan

Paid Time Off

Medical, Dental, Vision

Life and AD&D insurance

Disability benefits

401k with match

Qualifications

• 3+ years of PLC experience.
• Willing to travel 90% of the time.

Responsibilities

• Troubleshooting and training for customers.
• Traveling to customer sites domestically and abroad.
• Responding to customer calls promptly.

Skills

Electrical troubleshooting

PLC experience

Education

Associate’s degree in Electronics

Job description

Join to apply for the Field Service Technician role at AGI - Ag Growth International

Position Title: Field Service Technician

Department: Service/Install

Location: Toronto, Ontario, CA

About AGI

AGI is a global food-based infrastructure company publicly traded in Canada. With over 4,000 employees and over 30 global manufacturing brands, AGI is a leading provider of equipment and technology solutions for agricultural commodities including seed, fertilizer, grain and feed systems, and an expanding platform for food processing facilities.

AGI designs, builds, and installs fertilizer handling equipment and material handling equipment worldwide. It is a full-service company with experienced engineering, design, production, installation, transportation, and technical personnel to serve this industry. The company specializes in automation blending and material handling systems for agriculture, fuel, and aerial industries.

The Opportunity

In this role, you will be responsible for supporting the successful deployment and installation of AGI equipment.

The Team

You will work in collaboration with the Service Coordinator and automation team to perform a variety of services, such as installation, repairing, and assembling.

Responsibilities

• Troubleshooting and training for customers, including circuit, mechanical, automated program, and network troubleshooting; ability to read and write electrical schematics.
• Uploading and downloading programming.
• Training customers in operational procedures and troubleshooting.
• Assisting in generating new electrical panels and other automated tasks.
• Traveling to customer sites domestically and abroad.
• Responding to customer calls promptly and effectively.
• Following safety procedures and monitoring safe work habits.
• Working as part of a team.
• Overtime including nights may be required.
• Maintaining regular attendance.
• Performing other duties as assigned.

Qualifications

• Associate’s degree in Electronics or related electrical field preferred.
• 3+ years of PLC experience.
• Willing to travel 90% of the time within the US and Canada.
• Valid passport or ability to obtain one.
• Electrical troubleshooting skills, including circuit and programming issues.
• Overtime including nights and weekends may be required.

Why AGI?

We’re leading in global food supply chain solutions, providing equipment and engineering solutions for agricultural products worldwide. We prioritize safety, innovation, and customization, with extensive equipment catalogs and full-service planning. Our global presence includes manufacturing facilities in Canada, the US, Brazil, India, France, and Italy.

Our Culture

Safety and teamwork are core to our culture. We value diversity and inclusivity, working together to deliver quality products and services worldwide.

Benefits Offered

• Annual bonus plan
• Paid Time Off
• Medical, Dental, Vision
• Life and AD&D insurance
• Disability benefits
• Voluntary Life
• Employee Assistance Program
• Spending Accounts
• 401k with match
• Employee Stock Purchase Plan with match

AGI is an equal opportunity employer. Accommodations are available for candidates with disabilities upon request.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industry: Industrial Machinery Manufacturing