Fashion Advisor - Holt Renfrew

Brobston Group LLC; Toronto; On-site; CAD 32,000 - 52,000; Full time

Job summary

Brobston Group LLC is seeking a Fashion Advisor for its Toronto/Bloor boutique to deliver personalized, luxury service and cultivate long-term client relationships. You will act as a brand ambassador, offering styling advice, product knowledge, and attentive after-sales care.

The role also supports boutique operations, including alterations and merchandising standards, while contributing to sales targets. Responsibilities include providing bespoke client service, sharing styling guidance to

Qualifications

• Proven experience in luxury retail or high-end customer service.
• Strong ability to build and maintain personalized client relationships.
• Excellent communication, organization, and multitasking skills in a fast-paced environment.
• Impeccable professional presentation and refined client etiquette.
• Team-oriented approach with attention to detail for boutique operations and visual standards.

Responsibilities

• Provide bespoke, client-focused service that anticipates needs and fosters loyalty.
• Offer expert product knowledge and styling guidance to maximize sales opportunities.
• Achieve and exceed personal and boutique sales goals through proactive client engagement.
• Support daily boutique operations, assist with alterations, and ensure proper product handling.
• Maintain merchandising standards and accurate client data with timely follow-up.

Skills

Luxury retail experience

Client relationship building

Communication skills

Organization

Multitasking

Professional presentation

Job description

Summary

As a Fashion Advisor at the Bloor boutique, you deliver personalized, luxury service and cultivate long-term client relationships. You act as a brand ambassador, offering expert styling advice, deep product knowledge, and attentive after-sales care. The role also supports boutique operations, including back-of-house tasks and alterations, while contributing to merchandising standards and sales targets.

Responsibilities

• Provide bespoke, client-focused service that anticipates needs and fosters loyalty
• Offer expert product knowledge and styling guidance to maximize sales opportunities
• Achieve and exceed personal and boutique sales goals through proactive client engagement
• Support daily boutique operations, assist with alterations, and ensure proper product handling
• Maintain merchandising standards and accurate client data with timely follow-up

Requirements

• Proven experience in luxury retail or high-end customer service with demonstrated sales success
• Strong ability to build and maintain personalized client relationships
• Excellent communication, organization, and multitasking skills in a fast-paced environment
• Impeccable professional presentation and refined client etiquette
• Team-oriented approach with attention to detail for boutique operations and visual standards