Fashion Advisor - Holt Renfrew

brobstongroup.com - Jobboard; Vancouver; On-site; CAD 45,000 - 65,000; Full time

Job summary

CHANEL Vancouver Boutique is seeking a Fashion Advisor to deliver personalized luxury client service and uphold the brand's refined standards.

In this role, you will build long-term client relationships through expert product knowledge and styling while supporting boutique operations and contributing to sales objectives. Proven experience in luxury retail and excellent communication skills are essential.

Qualifications

• Proven experience in luxury retail or high-end customer service with demonstrated sales results.
• Strong client relationship skills and a personalized approach to service.
• Excellent communication, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.
• Impeccable grooming and a polished, professional image aligned with the CHANEL brand.

Responsibilities

• Provide bespoke, client-focused service and personalized styling advice to cultivate loyalty.
• Demonstrate deep product knowledge and proactively maximize sales opportunities.
• Manage client follow-up and accurate client data capture.
• Support daily boutique operations and assistance with alterations.
• Collaborate with teammates to maintain merchandising standards.
• Represent the brand with impeccable professional presentation.

Skills

Luxury retail experience

Client relationship management

Excellent communication

Organizational skills

Job description

Summary

As a Fashion Advisor at the CHANEL Vancouver Boutique (Holt Renfrew), you deliver personalized luxury client service and embody the brand’s refined standards. You build long-term client relationships through expert product knowledge and styling, support boutique operations, and contribute to achieving sales objectives.

Responsibilities

• Provide bespoke, client-focused service and personalized styling advice to cultivate loyalty.
• Demonstrate deep product knowledge and proactively maximize sales opportunities to meet personal and boutique targets.
• Manage client follow-up, after-sales service, and accurate client data capture.
• Support daily boutique operations including back-of-house tasks and assistance with alterations.
• Collaborate with teammates to maintain merchandising standards and the boutique’s visual presentation.
• Represent the brand with impeccable professional presentation and refined customer etiquette.

Requirements

• Proven experience in luxury retail or high-end customer service with demonstrated sales results.
• Strong client relationship skills and a personalized approach to service.
• Excellent communication, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.
• Impeccable grooming and a polished, professional image aligned with the CHANEL brand.