Experienced Flooring Sales Specialist

LV Hardwood Flooring; Vaughan; On-site; CAD 42,000 - 66,000; Full time

Job summary

LV Hardwood Flooring, Greater Toronto’s leading flooring provider, is seeking an Experienced Flooring Sales Specialist for a full-time, on-site role in Toronto, ON. You will greet customers, assess needs, and present quotes while guiding clients from initial inquiry to closing the sale.

You’ll follow up on leads, maintain records, and support product displays to drive store performance. Ideal candidates have flooring or related retail sales experience, strong consultative skills, and the ability

Qualifications

• Proven experience in flooring, home improvement, or related retail sales with strong product knowledge.
• Demonstrated consultative sales skills with needs assessment and solution-based recommendations.
• Strong communication and interpersonal skills to build trust and handle objections professionally.
• Ability to estimate materials with basic math and use POS/QuickBooks; proficient with Outlook/Excel.
• On-site Toronto, ON work with weekend/extended hours as needed.

Responsibilities

• Greet and engage showroom customers and assess flooring needs.
• Present quotes and explain product features and benefits.
• Guide clients through the sales process from inquiry to closing the sale.
• Follow up on leads and maintain accurate records in the sales system.
• Support merchandising and product displays and build lasting customer relationships.
• Handle after-sales inquiries and contribute to sales targets and store performance.

Skills

Flooring knowledge

Consultative selling

Customer service

POS & QuickBooks

Communication

Organization

Education

High school diploma

Tools

QuickBooks

MS Office

POS system

Job description

Company Description

LV Hardwood Flooring is Greater Toronto’s leading flooring provider, with over a decade of experience serving both homeowners and businesses. The company is known for its high-quality hardwood and other flooring solutions, paired with professional installation and customer-focused service. LV Hardwood Flooring offers expert guidance to clients, helping them choose products that match their design preferences, lifestyle needs, and budgets. Team members work in a collaborative environment that values craftsmanship, reliability, and long-term customer relationships.

Role Description

The Experienced Flooring Sales Specialist is a full-time, on-site role based in Toronto, ON. This position is responsible for greeting and engaging customers in the showroom, assessing their flooring needs, and recommending suitable products and installation options. Day-to-day tasks include preparing and presenting quotes, explaining product features and benefits, and guiding clients through the sales process from initial inquiry to closing the sale. Follow up on leads, maintain accurate records in the sales system, and support merchandising and product displays. The role also involves building lasting customer relationships, handling after-sales inquiries, and contributing to sales targets and overall store performance.

Qualifications

• Proven experience in flooring, home improvement, or related retail/wholesale sales, with strong product knowledge and the ability to explain technical details clearly.


• Demonstrated consultative sales skills, including needs assessment, solution-based recommendations, and closing techniques in a customer-facing environment.


• Solid communication and interpersonal skills, with the ability to build trust, handle objections professionally, and provide clear, respectful service to a diverse customer base.


• Competence with basic math and measurements for estimating materials, along with comfort using point-of-sale and QuickBooks. General use of Microsoft Outlook, Word and Excel.


• Organizational and time-management skills to handle multiple customers, follow up on leads, and manage documentation accurately.


• Ability to work on-site in Toronto, ON, including weekends or extended hours as needed, and to stand and move around the showroom for most of the day.


• Previous experience in the flooring or construction market is an asset, and a valid driver’s license may be beneficial for occasional site visits.


• High school diploma or equivalent required; additional training or certification in sales, design, or construction-related fields is an advantage.