Experienced Dental Administrator (Toronto and GTA)

Passion Dental Group; Toronto; Presencial; CAD 28.000 - 41.000; Jornada completa

Descripción de la vacante

Passion Dental Group in Toronto and the GTA is seeking an organized Dental Administrator to join our growing network of 15+ clinics. You will greet patients, manage scheduling, and handle front-desk operations with warmth and accuracy.

The role offers full-time and part-time opportunities with a compensation of $20–$30 per hour, depending on experience, and requires experience in dental front-desk tasks and familiarity with dental practice software.

Formación

• Previous experience in a dental front-desk or administrative role is required.
• Proficiency with modern dental practice management software (e.g., Dentrix, Cleardent) is required.
• Strong knowledge of dental insurance policies, claims submissions, and patient billing.
• Excellent organization and time-management in a high-volume setting.

Responsabilidades

• Greet patients, manage calls and inquiries with professionalism and empathy.
• Manage multi-chair appointment books, optimize schedules, and coordinate recalls.
• Handle insurance claims, patient billing, electronic submissions, and payments.
• Explain treatment plans and financial options to patients.
• Coordinate with dental assistants, hygienists, and dentists to ensure smooth operations.

Conocimientos

Dental front-desk experience

Scheduling & patient communication

Multitasking

Excellent interpersonal skills

Herramientas

Dentrix

Cleardent

Descripción del empleo

Dental Administrator – Toronto and GTA

At Passion Dental Group, we are actively seeking an organized, welcoming, and detail-oriented Dental Administrator to join our teams across our 15+ clinics in Toronto and the Greater Toronto Area (GTA). We look for professionals who act as the warm first impression for our patients, effortlessly managing patient scheduling, communication, and front-desk operations while maintaining an exceptional standard of care.

If you thrive in a fast-paced environment, pride yourself on top-tier organizational skills, and want to grow with a network redefining modern dentistry, you will be a great fit for us.

What the Role Looks Like

• Employment Type: Full-time and Part-time opportunities available.

• Schedule: Days, evenings, and weekend availability required to support our patient-first schedule.

• Location: Anytime Dental / Passion Dental Group Clinics across Toronto and the GTA.

• Compensation: $20 to $30 per hour, depending on experience.

What You’ll Be Doing

• Patient Reception & Communication: Greet patients warmly upon arrival, manage incoming phone calls, emails, and inquiries with professionalism and empathy.

• Scheduling & Coordination: Efficiently manage multi-chair appointment books, optimize daily schedules, and coordinate patient recalls and follow-ups.

• Billing & Administration: Handle insurance claims, patient billing, electronic submissions, and payment processing accurately.

• Patient Education: Clearly communicate treatment plans, financial options, and pre/post-appointment instructions to patients.

• Clinic Flow Support: Coordinate seamlessly with dental assistants, hygienists, and dentists to ensure smooth, stress-free daily clinic operations.

What You Bring

• Experience: Previous experience working in a dental front-desk or administrative role is required.

• Software Literacy: Familiarity with modern dental practice management software (e.g., Dentrix, Cleardent, or similar platforms).

• Insurance Knowledge: Strong understanding of dental insurance policies, claim submissions, and financial coordination.

• Organization: Exceptional multitasking and time-management skills in a high-volume, dynamic environment.

You’re Also Someone Who

• Possesses stellar interpersonal and communication skills with a natural customer-first attitude.

• Maintains a calm, positive, and professional demeanor under pressure.

• Detail-oriented and accurate with data entry, scheduling, and billing.

What Makes Passion Dental Group Different?

• Expanding Network: Be part of a growing network with 15+ established clinics across Toronto and the GTA (and over 70 nationwide), offering genuine stability and career mobility.

• Patient-Centric Model: We focus on convenience and accessibility, offering care seven days a week, including evenings, with an emphasis on same-day dentistry.

• Supportive Environment: A collaborative, team-oriented culture where front-desk professionals, clinical staff, and management work closely together.

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