Dental Administrator (Peterborough)

Passion Dental Group; Peterborough; On-site; CAD 28,000 - 39,000; Full time

Job summary

Passion Dental Group in Peterborough, ON is seeking a Dental Administrator to join Chemong Family Dental. The role encompasses front desk duties, appointment scheduling, patient database management, and insurance/billing oversight.

The candidate will welcome patients, manage calls, and uphold confidential records in a supportive, professional environment. Prior dental clinic experience is a plus, and the position offers full-time hours and a competitive hourly wage.

Qualifications

• Warm and welcoming front desk presence.
• Strong written and verbal communication skills.
• Ability to stay organized and detail oriented.

Responsibilities

• Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for.
• Manage phone calls, direct inquiries, and efficiently book appointments.
• Maintain and organize the patient database with accuracy and confidentiality.
• Oversee insurance claims, billing systems, and follow up with insurance companies.
• Establish and manage office protocols to keep operations running smoothly.
• Coordinate and optimize appointment schedules.
• Provide leadership and foster a team culture focused on outstanding client service.

Skills

Communication

Problem-solving

Customer service

Multitasking

Dental clinic experience

Job description

Position: Dental Administrator

Location: Peterborough, ON

Clinic: Chemong Family Dental

We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.

We’re looking for a skilled and compassionate Dental Administrator to join our team at Chemong Family Dental, a proud part of the Passion Dental Group. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.

Specifics about the role:

• Job Type: Full-time
• Schedule: 30-44 hours a week
• Wage range: $20-28/h, depending on the candidate's experience

What you’ll do

• Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
• Manage phone calls, direct inquiries, and efficiently book appointments
• Maintain and organize the patient database with accuracy and confidentiality
• Oversee insurance claims, billing systems, and follow up with insurance companies
• Establish and manage office protocols to keep operations running smoothly
• Coordinate and optimize appointment schedules
• Provide leadership and foster a team culture focused on outstanding client service

What you’ll bring to the role:

• Strong communication skills – both verbal and written
• Excellent problem-solving abilities and attention to detail
• Friendly, professional demeanor with a patient-first mindset
• Ability to multitask and thrive in a dynamic, fast-paced environment
• Dental clinic environment experience will be an asset

Who we are:

Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth.

We invest in our people first and create a community that fosters personal success.

Visit passiondental.ca to learn more.

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