Experience Design Lead

Huge; Canada; On-site; CAD 110,000 - 146,000; Full time

Job summary

A leading design and technology company in Canada is seeking an experienced Experience Design Lead to drive the creative output across innovative projects. You will lead user-centered digital experiences, manage interdisciplinary teams, and translate user insights into effective UX designs. Ideal candidates will have over 8 years of experience in creative leadership and a strong portfolio showcasing user-centric solutions. You will join a diverse team committed to inclusive practices and proactive design innovation.

Qualifications

• 8+ years of experience in experience design and creative leadership roles.
• Excellent communication, storytelling, and presentation skills.
• Strong portfolio demonstrating UX thinking and problem-solving skills.

Responsibilities

• Lead the strategy, design, and delivery of user-centered digital experiences.
• Drive overall experience vision ensuring solutions are user-focused.
• Translate insights into UX artifacts including user journeys and wireframes.

Skills

Experience design

Creative leadership

UX design tools

Wireframing

User-centered design

Data-driven design

Storytelling

Communication skills

Job description

Overview

As a highly skilled and experienced Experience Design Lead at Huge, you will drive the creative output across a range of innovative projects, with a specific focus on digital experiences, and will be the nerve center of our design process. You will interact with interdisciplinary teams to guide the team through research, strategy development, concepting, product definition, and design. This is a hands-on role where you will create designs, personas, sitemaps, and other artifacts to effectively communicate the team's thinking.

What you’ll be doing

• Lead the strategy, design, and delivery of user-centered digital experiences across multiple projects.
• Drive the overall experience vision, ensuring solutions are intuitive, scalable, and aligned with user needs and business goals.
• Lead and synthesize user research, market insights, and competitive analysis to inform experience strategy.
• Translate insights into clear UX artifacts, including user journeys, personas, information architecture, wireframes, and experience frameworks.
• Wireframe using narrative structures and define rigorous taxonomies and hierarchies, without getting bogged down in final copy production.
• Design and guide highly interactive and performative experiences, with a strong understanding of how design decisions impact performance, responsiveness, and speed.
• Apply data-driven thinking by translating analytics (e.g. search volume, funnel drop-offs, behavioral data) into actionable design solutions.
• Ensure high standards of UX quality, usability, accessibility, and consistency across all deliverables.
• Partner with clients and stakeholders to understand needs, communicate design rationale, and deliver experience-led solutions.

What we’d like to see

• 8+ years of experience in experience design and creative leadership roles, preferably within a digital design or product-focused agency.
• Proven expertise designing and leading large-scale, complex digital experiences from strategy through execution.
• Strong portfolio demonstrating UX thinking, conceptual clarity, and problem-solving skills translated into impactful, user-centered solutions.
• Experience managing and guiding multidisciplinary teams, with the ability to inspire, mentor, and elevate design craft.
• Excellent communication, storytelling, and presentation skills, with confidence articulating design rationale to clients and senior stakeholders.
• High proficiency in wireframing, prototyping, and UX design tools, with comfort working across varying levels of fidelity.
• Experience designing scalable systems and layouts across platforms, devices, and touchpoints.
• Strong understanding of interaction design, performance considerations, and collaboration with engineering teams.
• Ability to use data and insights to inform experience decisions and validate design outcomes.
• Awareness of current UX, design, and technology trends, with curiosity and openness to emerging tools and methodologies.

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators have been problem-solving across North America, Europe, and Latin America for over 25 years. More information at www.hugeinc.com.

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Wage Disclosure

$110,000 - $146,000 CAD