Executive Carrier Account Manager – Growth & Renewal

iQmetrix; Toronto; Hybrid; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive starting salary

Comprehensive benefits package

Hybrid work environment

RRSP/401K/PF with match program

New Baby Days and parental leave top‑s

Cultural Day off annually

Paid volunteering learning time

Job summary

iQmetrix is a global Interconnected Commerce software provider seeking an Account Manager II to own a national wireless carrier relationship. This executive-level role focuses on growing the relationship, protecting it, and expanding iQmetrix’s footprint across carrier operations and dealer network.

You’ll report to the VP, Canada, and join a small, senior team of Account Managers. You’ll manage multi-level relationships, lead commercial negotiations, coordinate product and delivery teams, and

Qualifications

• 7+ years in strategic or enterprise account management with real revenue accountability.
• Experience managing a channel or dealer/partner network beyond a single buyer.
• Track record of executive-level relationship management with senior leaders.
• Experience leading pricing, contracting and renewals.
• Excellent written and verbal communication for high-stakes conversations.

Responsibilities

• Serve as the primary executive-level contact for a national carrier account across corporate and dealer channels.
• Build and sustain trusted relationships at multiple levels of the carrier’s organization.
• Coordinate product, delivery, and support functions around customer needs.
• Own growth plan and revenue targets, closing expansion opportunities.
• Lead commercial discussions, pricing, re-contracting, and renewals.
• Drive adoption of the platform and payments capabilities across the dealer base.
• Manage dozens of independent dealer partners, from large accounts to long tail.
• Run structured account reviews and prioritize key opportunities.
• Lead migration and modernization initiatives across the dealer base.
• Co-own major initiatives with program and delivery teams, providing context and follow-through.
• Escalate and resolve customer-impacting issues with cross-functional teams.

Skills

Enterprise account management

Channel/Dealer network

Executive relationship management

Commercial negotiations

Strong communication

Job description

iQmetrix is a global Interconnected Commerce software provider seeking an Account Manager II to own a national wireless carrier relationship. This executive-level role focuses on growing the relationship, protecting it, and expanding iQmetrix’s footprint across carrier operations and dealer network.

You’ll report to the VP, Canada, and join a small, senior team of Account Managers. You’ll manage multi-level relationships, lead commercial negotiations, coordinate product and delivery teams, and